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Team Leader

3 months ago


Chichester, West Sussex, United Kingdom Stonepillow Full time
We are recruiting two Team Leaders

Team Leader - Residential Services - Hostels

Team Leader - Residential Services - Young People Services

37 hours per week

Your working hours will predominately be 4pm to 12am, alternative Fridays 11am-6pm, some weekends and bank holidays as well as on call duties included

This role will be based in Chichester, with regular travel required to our Hostel or Young People services. A clean, valid driving licence and access to a car will be essential.


Are you looking for a challenging and rewarding role where you can empower people every day to develop their skills and achieve their potential? Do you enjoy working in an environment where every day is different to the next? Are you wanting to progress your career into management within the health and social care sector? Then this could be the role for you.

We are looking for an enthusiastic, positive, and driven individual to join our team. You will manage a team of night workers who work with our clients. You will love supporting others and helping them to progress and achieve their goals. Your positive attitude towards your work and your team will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.

Examples of Duties:

Work with clients, manager, and team to understand and monitor complex needs of the clients in the services.

Lead the team in understanding the need to crisis manage, safety plan with the client and debrief the team post incidents.

Ensure all team members put the client at the heart of support worker - strengths-based and person centred.


Quickly identify those that are at risk and in need of urgent, specialist support through liaising with service manager and team and to support the manager in engaging a multi-agency approach.


Liaise between the day and night teams to ensure consistent and effective communication and provide a handover to day staff after each shift.

Manage incidents through the on-call service, emergency services or by providing assistance. This will be part of the on-call service.

In order to be successful in this role:
Good knowledge of Health and Safety, Safeguarding and Confidentiality

The ability to enable staff to motivate and inspire clients to make positive life changes.

The ability to forge effective working relationships within a team

Ability to produce reports and present information to a variety of audiences.


Ability to communicate with a wide range of people using excellent active listening skills to form healthy and constructive relationships.