Individual Giving Fundraiser

2 weeks ago


Kendal, Cumbria, United Kingdom Friends of the Lake District Full time £32,083

Exciting Fundraising Supporter Relations Manager Opportunity at Friends

Salary: £32,083 FTE (full time equivalent)

Band 6 (provisional grading subject to potential role evaluation.)

Hours: Full-time (35 hrs per week).

Job share or part-time may be considered for the right candidate

Location: Hybrid - to be agreed, split between Friends Office in Kendal, Cumbria and homeworking

Managed by: Fundraising and Supporter Relations Manager

Responsibilities:

  • Design, develop and implement a cohesive supporter journey strategy focused on supporter needs and continuous re-engagement.
  • Champion best practice and stewardship with individual supporters.
  • Grow one-off donations and regular gifts and maximize the acquisition of new supporters through direct mail and digital marketing.
  • Coordinate all communications and messaging targeted at existing supporters.
  • Measure performance against campaigns and appeals.
  • Lead on marketing and communications around Legacy and In Memory giving.
  • Ensure that CRM data is used effectively across the charity.
  • Ensure that GDPR policies and procedures are regularly reviewed, updated and adhered to across the organization.
  • Support data benchmarking, prospect research and audits as required.
  • Embrace new digital opportunities, trends, and technologies.

Person Specification:

  • Demonstrable relevant professional fundraising experience with a successful track record.
  • Extensive experience of designing, delivering, and reporting on individual giving fundraising activities.
  • Experienced in using direct marketing methods.
  • Proven track record of meeting or exceeding targets.

Skills and Abilities:

  • Excellent relationship management skills.
  • Confident in planning, delivering, and managing individual giving programs.
  • Strong interpersonal skills, confident and empathetic communicator.
  • Able to plan and manage a demanding but rewarding workload.
  • Self-motivated, team worker with the ability to work independently.
  • Confident in using CRM systems and digital applications.
  • Understanding of Data Protection/GDPR and fundraising regulations.
  • Knowledge of targeting, segmentation, and response analysis.

Other Requirements:

  • A willingness and ability to work flexible hours when required.
  • A passion for the Lake District and Cumbrian Landscapes.
  • An ability to travel independently.

To learn more about us and this exciting role, please visit our website -


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