Claims Handler

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Davies Group Full time
37.5 hours (5 days per week)

Rotating shifts between 8am-8pm (Monday-Friday) and 9am-1pm (Saturdays)

Late shifts 1 in every 5-9 weeks


Davies are looking to recruit an experienced Claims Handler who is looking for that next step within their career This role comes with great exposure into the world of insurance including property adjusting.


You will be joining the Property Claims team in our Stoke-on-Trent office managing your own caseload of property insurance claims specific to escape of water.


Duties & Responsibilities:

  • Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country
  • Adapting to a new style of working with video calls, scope building and direct contact with policy holders via "live chat"
  • Composing professional and informative letters and other written correspondence
  • Ensuring compliance with our contractual and regulatory requirements
  • Reviewing data to set up new claims, appointing contractors and updating claims on internal systems
  • Reviewing insurance policy wordings to establish if a claim is covered
  • Managing and reviewing diaries in a timely manner
  • Issuing payments to policyholders and suppliers for settlements
  • Contributing to a happy team working environment

Skills & Experience:

  • Highlevel of experience in Escape of Water Claims
  • A professional and adaptable communication style both written and verbal
  • Efficient administrative skills
  • Strong numeracy, literacy, and IT skills
  • A proactive attitude, and an enthusiastic approach

What we offer:

  • Reward platform discounts for over 800 retailers
  • 25 days holiday (rising with service)
  • Wellbeing centre
  • Recognition programme
  • Paid fertility appointments
  • Fostering friendly employer
  • Pension matched contribution up to 5%
  • Life Assurance (2 x basic salary)
  • Development, training and professional qualifications

Interested?

Job Types:
Full-time, Permanent

Salary:
£20,319.00 per year

Benefits:

  • Canteen
  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • Referral programme

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • StokeonTrent, ST1 3DH: reliably commute or plan to relocate before starting work (required)

Experience:

Water Claims Processing: 1 year (preferred)

Work Location:
In person
  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims Handler - StokeDavies are looking to recruit a Claims Handler to join our team in Stoke. To succeed in this role, you will be passionate about excellent customer service and helping people in their time of need. We aren't just looking for people to process claims for our Policyholders, we need our colleagues to bring their own personality to every...

  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies are looking to recruit an exceptional Claims Handler to join our growing Claims team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. You will ideally have some banking or financial services experienceWhat will your day look...

  • Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims HandlerStoke-On-Trent - ST1 3DH37.5 hours per weekHybrid working after probationWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited...

  • Senior Claims Handler

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Senior Claims Handler - StokeDavies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the team...

  • Claims Administrator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims Handler - Stoke on TrentMonday-Friday (1 in 3 Saturdays on a rota basis); 37.5 hoursDavies are looking to recruit exceptional Claims Handler's to join our growing Claims team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.This role is...

  • Claims Administrator

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims Handler - Hanley, Stoke on TrentMonday-Friday; 37.5 hours per weekHybrid working available following probationDavies are looking to recruit exceptional Claims Handler's to join our growing Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter...

  • Claims Processor

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Claims Handler - Hanley, Stoke on TrentHybrid working available following probationDavies are looking to recruit exceptional Claims Handler's to join our growing Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.At Davies, we value...

  • Team Leader

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Team Leader - Stoke on TrentMonday - Friday; 37.5 hours per weekDavies Group are currently looking for a Team Leader to support our Specialist claims team within our Stoke office. Becoming a Team Leader means that you'll play a key part in managing a team dedicated to the management of Specialist claims for numerous clients. So, you'll ideally need to come...

  • Auditor Coach

    2 weeks ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies are recruiting for an Auditor Coach to join our Property Claims team in Stoke. As an Auditor Coach, you will conduct Claim file audits across the team to ensure accuracy of claim guidelines and procedures in line with Company and Client processes.Duties & Responsibilities: Audit Claims files in line with Company and client requirements Audit of...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Accommodation CoordinatorStoke-On-Trent37.5 hours per weekWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits including but not limited to:Reward platform discounts for...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Customer Relations Team ManagerYou can get further details about the nature of this opening, and what is expected from applicants, by reading the below.Stoke-On-Trent - ST1 3DH37.5 hours per weekHybrid working after probationWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this,...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Full time

    Senior Customer Relations Consultant Stoke-On-Trent - ST1 3DH 37.5 hours per week Hybrid working after probation Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Davies Group Full time

    Senior Customer Relations ConsultantStoke-On-Trent - ST1 3DH37.5 hours per weekHybrid working after probationWhy would you join Davies?At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work You will be valued and supported and receive excellent benefits...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Enable Sales Recruitment Full time

    Salary up to £30,000:- Working from home options:- Endless progression opportunitiesWe are working with one of our longest standing clients, a Commercial Insurance Specialist, based in Stockton-on-Tees, that are looking for a Commercial Account Handler to join their growing team. This is the ideal position for somebody who is looking to progress a career...


  • Stockton-on-Tees, Stockton-on-Tees, United Kingdom Heat Recruitment Full time

    You will be working closely with an account exec to primarily ensure that renewals are successfully retained by providing clients with high levels of customer service and insurance market expertise. New business quotations and broker presentation preparationwill form part of your role.On offer: Negotiable salary depending on experience Annual bonus scheme...

  • Group Warehouse

    2 weeks ago


    Southend-on-Sea, Southend-on-Sea, United Kingdom One to One Personnel Full time

    Date Posted: 17th January 2023- Job Ref: 798- Job Type: Permanent- Location: Southend on SeaGroup Warehouse & Fleet Supervisor£23,000 per annum plus bensThe RoleWorking at our Clients site in Southend the role of Group warehouse & Fleet Supervisor is to ensure regular maintenance of vehicles, plant and equipment; and maintain stock levels at agreed...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Stoke-On-Trent** We have an exciting opportunity for an experienced Claims Handler to join our team in our Stoke-On-Trent office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company...

  • Senior Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Claims Consortium Group Full time

    Within this elevated position the Senior Claims Handler will be expected to work with a high level of autonomy. With the ability to deal with their full case load independently from both a technical and customer services perspective and effectively manage any claims that are being handled by the contractor network. Managing a large caseload across multiple...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **Commercial Claims Handler** A fantastic opportunity for an experienced Commercial Claims Handler to join an established business, who pride themselves on delivering an outstanding service to their clients. You’ll be responsible for the delivery of claims services, taking overall responsibility for the smooth running of client accounts by providing or...

  • Claims Handler

    7 days ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours per week** **Hybrid working after probation!** **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent...

  • Senior Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Senior Claims Handler - Stoke** Davies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the...

  • Senior Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Senior Claims Handler - Stoke** Davies are looking for a Senior Claims Handler to join our Property Claims team in Stoke. As a Senior Claims Handler, you will manage technically complex and high-profile claims, and will provide support and assistance to all team members in relation to any technical queries and development needs along with supporting the...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **12-month fixed-term contract, hybrid working after probation** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **Salary £22,308** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent, hybrid working after probation** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office. This role will place you at the heart of our...

  • Claims Handler

    2 months ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Davies are looking to recruit an exceptional Claims Handler to join our growing Claims team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients. You will ideally have some banking or financial services experience **What will your day look...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** - Hanley, Stoke on Trent** **Monday-Friday; 37.5 hours per week** **Hybrid working available following probation!** Davies are looking to recruit exceptional Claims Handler’s to join our growing Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact...


  • Stoke-on-Trent, United Kingdom Davies Group Full time

    Remote Subsidence Claims Handler - Stoke / Preston / Halifax / Southampton Davies Group are looking to recruit an experienced Subsidence Claims Handler to join our Property Claims team. As a Subsidence Claims Handler, you will undertake proactive claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders. Your...

  • Claims Handler

    4 days ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer journey and...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler - Hanley, Stoke on Trent** **Monday-Friday; 37.5 hours per week** **Hybrid working available following probation!** Davies are looking to recruit exceptional Claims Handler’s to join our growing Property team in our Stoke office. This role will place you at the heart of our customer journey and you will be the first point of contact in...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Claims Handler** **Stoke-On-Trent - ST1 3DH** **37.5 hours a week** **Permanent** **#INDHP** Interested in starting a career in an international insurance company? Look no further! Davies are looking to recruit a Claims Handler to join our growing and successful Property team in our Stoke office. This role will place you at the heart of our customer...

  • Claims Handler

    3 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    **Why would you join Davies?** At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: - Reward platform - discounts for over 800 retailers - 25 days holiday (rising...

  • Senior Claims Handler

    4 weeks ago


    Stoke-on-Trent, United Kingdom Davies Group Full time

    Why would you join Davies? At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: Reward platform – discounts for over 800 retailers 25 days holiday (rising...