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Radiology Support Secretary

4 months ago

Coventry, Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time
To provide comprehensive administrative support to meet the demands of the Radiology Department. This will include working in accordance with departmental, trust and national standards, policies and procedures.

Administration experience with a keen eye for detail and a team-focused approach is essential.

As well as managing the input of information onto our system, you'll issue reports, maintain records, take minutes at meetings, keep our newsletter content updated and much more.


You should bring a good level of IT literacy, particularly with MS Office packages and databases, plus the ability to manage your own workload and balance competing priorities.

Accuracy and attention to detail with the ability to remain calm under pressure is essential.

Working hours are Monday to Friday 8am - 4pm

Please be advised there is a proposed interview date of 14th April 2023.

  • Assist the Imaging Team on receipt of test/investigation results retrieve relevant patient notes and alert of any urgent or abnormal test results when required.
  • To act as the departments point of contact when dealing with day to day correspondence. Ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and an appropriate record is maintained. Liaising and effectively communicating at all levels using written, oral and electronic methods. Using tact and sensitivity to deal with difficult issues as required.
  • Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required.
  • Assist with the patient pathway and ensuring that all necessary appointments, including bookings, cancellations, clinics, waiting list etc. are arranged on time, ensure that Imaging modalities are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required.


University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.


We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.


Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.


We are proud to be recognised as a Pathway to Excellencedesignated organisation - please click the link for further details about this prestigious award.

Pathway To Excellence - University Hospitals Coventry & Warwickshire )


By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.

There has never been a better time to join our team.


The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.

We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

To support team members.

This will require:

Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required.

To input correspondence and material from dictation, audio or manuscript as required by the Imaging Team i.e. clinic letters, references, minute taking of meetings, rotas, etc.


To deal with enquiries on behalf of the Imaging Team either by telephone, personal contact or correspondence, within agreed limits and take appropriate action, i.e.

ensure appropriate documentation is available.

Assist with the patient pathway and ensuring that all necessary appointments, including bookings, cancelations, clinics, waiting list etc. are arranged on time, ensure that Imaging modalities are utilised to capacity, diagnostics and tests are processed as requested and that patients receive timely treatment thus meeting the Trust and national standards when required

For further details please see the attached job description.