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Register Office and Ceremonies Co-ordinator

2 months ago

Hull, Kingston upon Hull, United Kingdom Hull City Council Full time
Reference

  • HUL/22/1089

Full Time Equivalent Salary (based on a 37 hour working week)
- £ £2494
  • Occupational group
  • Customer Services
  • Job term
  • Full Time
  • Appointment type
  • Permanent
  • Hours
  • 3 Division
  • Legal Services & Partnerships
  • Directorate
  • Closing Date
  • 16 January 202 Proposed Shortlisting Date
  • 17 January 202 Proposed Interview Date
  • 02 February 202 Place of work
  • Wilson Centre, Hull HU1 2AG
  • For an informal discussion please contact
  • Jillian Fill
  • Contact telephone


This role is key to the smooth running of the Register Office providing administrative and operational support across all services provided.

This includes dealing with incoming enquiries both in person on reception and over the telephone.


In this role you will ensure the timely availability of appointments to register a death, contacting families to book an appointment on receipt of appropriate paperwork.

We are therefore looking for someone who has experience of providing a professional service to customers, whilst working within an emotionally challenging, legislative driven environment.


You will produce certified copies of entries and create new entries in the electronic marriage register, and therefore must have a methodical approach to tasks, possess accuracy skills and have high attention to detail.


You will ensure an overview of ceremony bookings, liaising with couples to ensure legal preliminaries are completed as appropriate and facilitate the collection and receipting of statutory and non-statutory fees, supporting, and liaising with customers as they plan their special day.

You must have developed IT skills and numeracy,


You will act as front of house greeting parties attending the Guildhall for ceremonies, ensuing appropriate use of facilities and that a high level of service is provided.

You must have excellent communication and advocacy skills, with an ability to deal tactfully and discreetly with customers from a wide range of cultures and backgrounds.

This role will involve regular weekend working.

Please click below to view the benefits of working for Hull City Council.

Why Hull is a great place to live and work - Working for hull city council

The interviews will be held week commencing 2 February 2023.


We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.


The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

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