Administration Officer Apprentice

1 week ago


Ringwood, Hampshire, United Kingdom Ringwood Medical Practice Full time
Ringwood Medical Practice are looking to recruit an Administration Officer Apprentice to join their expanding team. This is an exciting opportunity for anyone with a desire to have a career in the Healthcare industry.

What will you be doing


Working under the direct supervision of the Administration Team Leader and strictly in accordance with specific practice guidelines and protocols, the post-holder will be responsible for accurate recording of data, coding and maintaining the integrity of the patient record.


Key Responsibilities:

Accurate use of the clinical IT system (SystmOne), the Workflow Process and data recording:

Using the Practice's clinical system, workflow is the coding and recording of all clinical correspondence to maintain the accuracy of patient records.

Correspondence includes hospital discharge letters, clinic letters, and information received from Community Teams etc.

Processing SystmOne Tasks - Actions required by the team on a rota basis in connection with specific patient records

Other duties include:
Loading and retrieving medical notes for registration links and return to the PCSE

Registration of new patients, temporary patients and deductions of patients who have left the Practice.

  • Call and Recall Programme for immunisations, screening and long-term conditions (LTC)
Identifying and inviting patients by letter to attend for immunisations such as MMR; screening appointments or review of LTC.

Helping with seasonal mail shots involving folding of correspondence into envelopes ready for posting.

  • A share of other general Admin Team duties including processing of incoming and outgoing post; scanning, filing, photocopying of medical records for medico-legal purposes as requested, milk etc.
  • Use of clinical system and appropriate NHS on-line web portals, and use of Microsoft suite incl. Word and Excel
  • Undertake online and face to face training as and when required.
  • Any other duties commensurate with the grade

Future Prospects


Full training will be given in this challenging and varied role to ensure that the apprentice has the skills and expertise to become a permanent member of the team.


Training Provided
After the 18 month Apprenticeship you will be awarded a Level 3 Business Administrator Apprenticeship.


This apprenticeship programme is delivered with a blended learning approach and includes a mixture of on site tutor visits and online tutor led sessions.

All delivery is completed in the workplace and you will not need to attend any off-site training.

Employer Description
Ringwood Medical Centre is dedicated to providing a high quality of service in a caring environment. Our building offers easy access for disabled patients and we are Dementia and Learning Disability Friendly.

We form part of the of the West Hampshire Clinical Commissioning Group which covers a wide area of the New Forest.


Qualifications Required
Maths and English at Grade C (or equivalent) and above desirable.

Skills Required:

  • Proficient in using a computer, especially Word, Excel and MS Office
  • High level of professionalism
  • Good organisational skills
  • Strong team player
  • Good attention to detail
  • Good verbal and written communication skills
  • Eager to learn
  • Ability to work independently

Personal Qualities

  • Hard working
  • Motivated
  • Enthusiastic and keen to progress
  • Good telephone manner
  • Takes pride in their work

Job Types:
Full-time, Apprenticeship

Salary:
£6.90 per hour

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 05/04/2023

Reference ID: 221062

Expected start date: 07/04/2023

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