Medical Receptionist/administrator

7 days ago


Chichester, West Sussex, United Kingdom Tangmere Medical Centre Full time

We are looking to recruit a Medical Receptionist / Administrator to join our Reception team here at Tangmere Medical Centre.

The role will entail working 25-30 hours per week Monday to Friday on a rota basis. This may include working a full day 8.00am to 6.30pm.

Requirements/Qualifications:

  • Be able to work under pressure and remain calm
  • Experience of working in a busy environment
  • Experience of working with the public
  • Computer literate
  • Excellent telephone skills
  • Excellent communication skills
  • Have a can do attitude
  • A good team player
  • Caring and compassionate
  • Be able to multi task
  • Work on own initiative

JOB SUMMARY:

  • To facilitate patients accessing the clinical care provided by the practice
  • To ensure GP's and Nursing Team have relevant information necessary for patient care
  • To act as first point of contact for anyone accessing the practice for advice, information or support

KEY RESPONSIBILITIES:

  • To ensure all visitors to the practice are greeted professionally
  • To ensure all telephone callers are greeted professionally and that the call is managed appropriately
  • To pass on information, queries and requests from patients and other callers to GP's and Nurses accurately and with appropriate priority.
  • To undertake administrative duties involving scanning documents, processing electronic documents, contacting patients to make relevant appointments

Job Types:
Part-time, Permanent

Part-time hours: 25-30 per week

Salary:
£10.50-£10.95 per hour

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday

Experience:

- customer service: 1 year (required)

Work Location:
In person

Application deadline: 21/05/2023

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