Customer Service Operative
1 week ago
On behalf of our client, NRL Recruitment are currently looking for a Customer Service Operative for work in the Crewe area.
Essential requirement: You MUST have call centre/contact centre experience and also experience of handling over 60 inbound calls per day. Evidence of this must be clear on your CV.
Duration: Contract role from until
Training: Will be based in the offices in Crewe for up to 3 months. Once fully trained, the role will become Hybrid, working 2 days in the office and the remainder of the time working remotely.
Hours: 37.5hrs a week, Monday-Friday and 1 in 4 Saturdays
Rate: £13p/h PAYE (exclusive of holiday pay)
The customer service operative role involves taking customer phone calls, e-mails, placing order and resolving customer issues.
- Inbound Customer Service contact via phone, email and more
- Outbound task such as providing customer updates
- Helping customer place orders over the phone
- Administration work, including data input of customer information and products
- Ad hoc tasks to help with our business need
About NRL
The NRL Group connect global engineering companies with the right people to bring their projects to life. Supporting contracting companies with their energy transition plans and working with our clients to build a cleaner, greener future.
We welcome applications from every walk of life and are committed to driving diversity within the industries we support, as a certified Inclusive Recruiter and armed forces friendly employer. We're committed to making online job searches safe, you can find out more by searching for JobsAware.
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