Customer Services Operative

1 week ago


Crewe, Cheshire East, United Kingdom March Recruitment Full time
Customer Services Operative

Location - Crewe (Hybrid role)

Salary -£11.72 per hour

Duration - 6 months

Hours

  • 37.5 hours per week, Monday-Friday 8am 5pm 1 Saturday in 4 9am 5pm
Summary of a Customer Services Operative


The main role of a Customer Service Operative will be to handle inbound interactions from customers with a vast range of queries ensuring first point resolution for every type of interaction and responding in a friendly, supportive and timely manner.

Responsibilities of a Customer Services Operative

  • Outbound task such as providing customer updates
  • Helping customer place orders over the phone
  • Administration work, including data input of customer information and products
  • Ad hoc tasks to help with our business need
Key competencies of a Customer Services Operative

  • Passion to deliver excellent customer service
  • Excellent organisation skills
  • Good working knowledge of basic computer programmes
  • Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way

Job Type:
Temporary

Contract length: 6 months

Salary:
Up to £11.72 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

Reference ID:
J12918LC

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