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Site Agent

3 months ago

Luton, Luton, United Kingdom Mitie Full time

Job overview

  • To work within the Janitorial Team, carrying out their duties effectively and efficiently in accordance with contractual requirements.
  • To develop good Client and Customer relationships as well as key communications with other Janitors/Caretakers/Site team
  • To follow the Company's Health, Safety and Quality procedures within the course of the role and when dealing with the management of assigned subcontractors when on site.
  • To undertake successfully the training matrix specific to this role.

Main duties**- Provide routine housekeeping duties and/or janitorial tasks to support the effective operations of the schools, e.g low level maintenance (i.e. fixing a door handle), etc.

  • To liaise with the helpdesk ensuring that events/tasks are dealt with in accordance with the Contract Agreement.
  • To undertake reactive and planned maintenance tasks, as well as monitoring of Contractors when dealing with their assigned tasks and providing escort duties when and where required.
  • Carry out appropriate reporting activities to ensure that the Senior Janitor can carry out their own tasks and meet contract/regional reporting requirements.
  • Carry out regular service inspections reporting the results to the Facilities Manager and act upon, to ensure corrective actions are undertaken timeously.
  • React to all duties as directed by the site Facilities Manager and/or Senior Janitor.
  • Transporting materials and equipment throughout the building; ensuing that these are delivered in good time, stored appropriately and in accordance with health and safety and manual handling procedures as per training provided.
  • Preparing rooms and halls for a range of uses, including setting out, removal and storage of furniture and equipment, erecting and dismantling stages, etc. All of this in accordance with health and safety and manual handling procedures as per training provided.
  • Monitoring the condition of heating plant, notifying the Facilities Manager of the need to effect repairs and undertaking routine maintenance. Keeping the boilerhouse clear at all times and undertaking frost protection measures as necessary.
  • Ensure correct health and safety practices are applied appropriately and in accordance with training given.
  • Minor grounds maintenance dutiesensuring that litter is cleared regularly from all external surfaces within the boundaries of the site, including all weather surfaces and soft playing areas.
  • In the event of snow and frost, the cleaning of pedestrian access routes within the schools precincts.
Ensuring that body and other emergency spillages are dealt with in accordance with the agreed procedures.

  • Carry out minor repairs such as painting.
  • Monitor and provide cover for agreed Lets within the school premises and external areas.
  • Ensuring that graffiti is removed/concealed as soon as possible.
  • Security of building including the opening of the premises and grounds at prescribed times and ensuring that these are secured at the end of the working day. Cooperating with all appropriate personnel and agencies in maintaining the security of the premises.
  • Whilst in attendance, patrolling the premises and associated grounds, monitoring of public areas and generally ensuring that security is maintained during hours of opening. This includes the use of radio communication devices.
  • Dispose of such waste materials arising from the use of the premises as are not covered by alternative arrangements.
  • Undertake cleaning/replenishing toilet consumables when requested by your Line Manager.
  • Carry out regular PPM checksensuring that everything is working satisfactorily, reporting any faults to the Facilities Manager and/or Senior Janitor.
  • Follow the MITIE Group and MITIE PFI policies and procedures at all time in relation to health and safety ensuring apparent deficiencies in systems of work, equipment provided, or training are reported to your Line Manager.
  • Ensure that all PPE provided by MITIE PFI is used properly and accordance with training received.
  • Carrying out prescribed procedures in the event of fire, flooding, accident or damage.
  • Carry out any other reasonable duties requested by your Line Manager.

Person Specification

  • Must be able to complete an Enhanced Disclosure in line with the Contract requirements.
  • Must fall into a required shift pattern as deemed suitable to meet Contractual requirements.
  • Have a flexible approach to the role.
  • Proven Customer Focus and Service Skills.
  • The ability to prioritise workload effectively, with good organisational skills.
  • Detail conscious.
  • Able to work from own initiative.
  • Good awareness of Health and Safety legislation.
  • Excellent Time Management Skills.
  • Good Communicator.

Health and Safety responsibilities

  • Follow Group and company policies and procedures at all times;
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health a