Airport Mobility Assistant
1 day ago
We are seeking a highly motivated and empathetic individual to join our team as a Banks Person at London's third largest international airport - Luton. As a key member of our Passengers with Reduced Mobility (PRM) Team, you will play a vital role in ensuring the safe and efficient transfer of passengers with reduced mobility or those requiring assistance.
Key Responsibilities- Deliver or collect special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair using safe manual handling techniques.
- Carry out Customer Car Agent (CCA) duties as directed by Movement Control, escorting arriving and departing special assistance passengers.
- Provide assistance with baggage and ensure that all necessary paperwork is completed legibly and submitted in a timely manner.
- Previous airline and/or airport experience is desired, although full training will be provided.
- Excellent communication skills with an empathetic nature.
- Ability to lift passengers in accordance with manual handling guidelines.
- Demonstrate excellent customer service and basic IT skills.
- Ability to think and act quickly in emergencies or under pressure.
- Full UK driving license is essential.
- A competitive hourly rate of £12.20.
- A 4 on 4 off shift pattern.
- Lifestyle benefits, including mortgage and financial advice, vouchers for shopping outlets and food stores, and an employee referral scheme.
- Learning and development opportunities, including eLearning courses, progression, training while on site, apprenticeships, and in-house training courses.
- Health and wellbeing benefits, including a life assurance scheme and access to mental health support specialists.
- Specific site benefits, including a car parking space available.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
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Airport Mobility Assistant
1 week ago
Luton, Luton, United Kingdom Wilson James Full timeAbout the RoleWilson James is seeking a skilled and compassionate individual to join our team as a Banks Person at London's third largest international airport - Luton.Key ResponsibilitiesDeliver or collect special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair.Carry out Customer Car Agent (CCA) duties...
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Airport Mobility Assistant
1 week ago
Luton, Luton, United Kingdom Wilson James Full timeAbout the RoleWilson James is seeking a skilled and compassionate individual to join our team as a Banks Person at London's third largest international airport - Luton.Key ResponsibilitiesDeliver or collect special assistance passengers at the aircraft door and assist with the transfer into their seat or wheelchair.Carry out Customer Car Agent (CCA) duties...
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