Retail Director

7 days ago


Lancashire, United Kingdom Zachary Daniels Full time

Zachary Daniels is collaborating with a prestigious Luxury Watch and Jewellery company in search of a talented Retail Director to join their team.

This is a unique chance to be part of a company that has been experiencing significant growth and establishing a strong brand presence over the past four years. Their exceptional attention to detail, top-notch service, and focus on client satisfaction have made them a standout name in the industry.

About the Role:

  • Developing and executing retail strategies to boost business growth, increase brand recognition, and elevate overall client satisfaction
  • Providing leadership, coaching, and training to ensure the team delivers exceptional client service and meets sales objectives
  • Managing budgets, sales forecasts, and financial performance for retail operations while introducing initiatives to improve client loyalty
  • Analyzing sales data and industry trends to make informed decisions that maximize profitability
  • Handling project tasks related to new boutique openings, including planning, budgeting, operations, and team coordination
  • Establishing partnerships with local institutions and industry competitors
  • Ensuring a seamless and exceptional client experience across all retail touchpoints
  • Offering strategic guidance for the continuous enhancement of all retail store operations
  • Supervising workforce planning, championing talent development, and management
  • Utilizing key retail metrics to identify opportunities, mitigate risks, and prioritize strategic initiatives for growth
  • Leading and supporting a team to meet training requirements and KPIs
  • Overseeing CRM and clienteling activities alongside the CRM Manager to foster brand loyalty
  • Developing, implementing, and monitoring store action plans to achieve sales targets and KPIs
  • Ensuring exceptional client satisfaction and delivering top-tier customer service
  • Executing clienteling initiatives and events in collaboration with various company departments to drive sales growth
  • Providing exceptional customer service and promoting a culture of private appointments

If you possess the skills required for this role, review the complete details below and submit your application today.

Zachary Daniels is a specialized Recruitment Consultancy operating on a National and International scale, catering to various industries such as Buying, Merchandising, Ecommerce, Finance, HR, Marketing, Technology, Property Management, Retail Operations, Sales, Supply Chain, and more.


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