Parts Advisor

7 days ago


Brentford, Greater London, United Kingdom GWR Kia Full time

Salary:
Basic upwards of £26,000 per annum plus commission

Hours:08:00 to 18:00 Monday to Friday, alternate Saturday 08:00 to 12:30

Location:
GWR Kia, 963 Great West Road, Brentford, Middlesex TW8 9FX

A bit about us:


Established in 1989, Norton Way Group has evolved into a powerhouse in the automotive industry, with a rich history of growth, development, and a commitment to excellence.

We have been a leading automotive group in Letchworth for the past 35 years.

Over the past three decades, we've cultivated a culture of innovation, service, and dedication to our customers.

Norton Way Group has expanded its footprint, now spanning 10 sites across Hertfordshire, Bedfordshire, and West London. As a multi-franchise business, we represent a diverse range of leading automotive brands.

Our success is a testament to the efforts of our dedicated team, now numbering over 400 staff.

Together, we drive success, celebrate achievements, and foster a dynamic work environment where every team member plays a crucial role.


GWR Kia takes
_pride in our level of sustainability_, with our energy strategy including low and zero-carbon technologies, comprising air source heat pumps, roof-mounted solar PVs, water harvesting and LED lights.


What you will be doing:

Our Parts Team is an integral part of the whole dealership.

As one of our Parts Advisors, you will liaise daily, with the external customers, workshop technicians, service, and sales teams.

By working closely with these other departments and customers, we ensure customer lead time scales are always met.

  • Manage and distribute parts orders from customers and other departments
  • Respond to internal and external parts enquiries
  • Deliver parts daily to the workshop
  • Prepare purchase orders, invoices, parts issue sheets, delivery notes and all relevant documentation
  • Handle, protect and package parts and check, inspect and test incoming, outgoing and stock parts

What we need from you:

  • Previous experience within the
    _automotive sector_ is essential
-
_ Computer literate_, including MS Office packages

  • Excellent
    _communication skills_, both in person and on the telephone
  • High level of
    _accuracy_ with excellent
    _attention to detail_:
  • A
    _manual driving licence_ would be preferred; but not essential


Our
_c__ommitment to excellence_
has been recognised by prestigious accolades, including the _Great Place to Work_
awards consecutively; in _2022_
and _2023_**.


In January 2023, we were awarded
_Best Place to Work for Well-being_, a testament to our dedication to fostering a healthy and supportive environment.

Furthermore, our achievements include being
_Highly Commended_ title at the
_AM Awards_ for
_Leadership and Diversity in May 2023_.


Join us on a journey where success is not only celebrated but built upon a foundation of inclusivity, well-being, and exceptional leadership.


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