Current jobs related to Aftersales Manager - Brentford, Greater London - Command Recruitment

  • Aftersales Manager

    4 months ago

    Brentford, United Kingdom Command Recruitment Full time

    **Aftersales Manager - Brentford** Our highly acclaimed main dealer client is looking for a motivated and enthusiastic aftersales manager to lead a team of circa 40 staff in one of the largest dealerships in their group. The Role As an Aftersales Manager you will be responsible for providing direction for the entire Aftersales operation in order to...

  • Service Advisor

    4 months ago

    Brentford, United Kingdom Pembrook Resourcing Full time

    **Service Advisor** **Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.** **The ideal Service Advisor -** - Previous experience in a service role is preferred. - A passion to deliver a high standard of customer service. - An organised individual who can deal with...

  • Automotive Technician

    4 days ago

    Brentford, United Kingdom Octane Recruitment Full time

    Vehicle Technician OpportunityWe are seeking a skilled Vehicle Technician to join our team at Octane Recruitment. As a leading recruitment agency specializing in Automotive and related industries, we are committed to finding the best talent for our clients.Key Responsibilities:Perform vehicle servicing and general maintenanceConduct vehicle diagnostics and...

  • Automotive Technician

    4 days ago

    Brentford, United Kingdom Octane Recruitment Full time

    Vehicle Technician OpportunityWe are seeking a skilled Vehicle Technician to join our team at Octane Recruitment. As a leading recruitment agency specializing in Automotive and related industries, we are committed to finding the best talent for our clients.Key Responsibilities:Perform vehicle servicing and general maintenanceConduct vehicle diagnostics and...

  • Warehouse Operative

    4 months ago

    Brentford, United Kingdom Stellantis &You Full time

    This role is based within our Brentford Dealership ( Transport Ave, Brentford TW8 9HF ) **Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We believe in developing...

  • Vehicle Technician

    2 weeks ago

    Brentford, United Kingdom Octane Recruitment Full time

    Vehicle Technician / MOT TesterLocation: BrentfordHours: full TimeSalary: Up to £33000 basic salary, OTE £35000Ref: OC18772 We have a new vacancy for a Vehicle Technician / MOT Tester for my client's main dealership in Brentford. Excellent opportunity for a Vehicle Technician / MOT Tester to join a high-performing team. This role suits a Vehicle Technician...

  • Service Administrator

    3 months ago

    Brentford, United Kingdom Citygate Automotive Full time

    **Service Administrator** Citygate Volkswagen, West London **Salary**: £25,000 Permanent **Role overview** We are looking for a Service Administrator to join the team at the largest Volkswagen retailer in Europe. **Location** The role is at Volkswagen’s European Flagship Dealership in West London Brentford, a state-of-the-art facility, with a...

Aftersales Manager

3 months ago

Brentford, Greater London, United Kingdom Command Recruitment Full time

Aftersales Manager - Brentford


Our highly acclaimed main dealer client is looking for a motivated and enthusiastic aftersales manager to lead a team of circa 40 staff in one of the largest dealerships in their group.

The Role

As an Aftersales Manager you will be responsible for providing direction for the entire Aftersales operation in order to deliver against one of the brands key priorities of

  • Growing Aftersales
  • Aftersales Managers will ensure that all the departments within the After Sales operation function efficiently and as one unit to optimise performance and provide customer excellence.
  • As an Aftersales Manager your team will comprise of Service Advisors and Technicians who will need clear direction to order to run an efficient and professional operation, always ensuring that an incredible customer experience is given.
  • Alongside your customercentric attitude, you will be commercially minded, passionate about the car industry, motivated by setting, achieving and exceeding targets.
Role Requirements

To be a success in this role, you will have

  • At least 5 years' experience in managerial role in a car dealership service manager or aftersales manager capacity.
  • Experience of working in a target driven environment
  • Experience of developing and monitoring budgets
  • An understanding of marketing processes and development of pricing strategies
  • Up to date knowledge of vehicle and consumer legislation, trade practices and FCA regulations and duties
Your Responsibilities

  • Meet key performance indicators and targets for the service and parts departments
  • Look for opportunities to increase efficiency of the Aftersales operation and increase recovery rates
  • Take actions to sustain, retain and enhance levels of customer satisfaction, whilst sustained profitability
  • Work with team to develop understanding and implementation of customer focussed environment, setting clear objectives/targets
  • Respond promptly to any customer complaints and ensure timely and correct resolution
  • Liaise with external companies to ensure good working relationships are developed

Benefits:

Aftersales Managers will receive:

  • A guaranteed base salary £50k
  • An excellent bonus structure £65k OTE
  • Tax Efficient Company car Scheme
  • Company pension scheme
  • Enhanced Holiday
  • Plus other great benefits