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Disclosure of Information Assistant

3 months ago


Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

To support the Disclosure Officers in the provision of an efficient and effective service To provide administrative support to the Disclosure of Information Section and the Health Records Manager or Deputy To accurately reproduce Health Records, paying attention to detail and manipulating images and formats, where necessary, to produce high quality accurate copies.

Retrieve and re-print electronic patient records held in various systems in different formats and check re-prints for accuracy.

Raise any concerns regarding data quality to the Disclosure Officers and where necessary and after appropriate training, add incidents to the Trusts Incident Reporting system in line with Trust and Departmental Policies and Procedures.

Count copies and ensure quality checks are undertaken on photocopies/re-prints produced, as both original and copies are legal documents.


Ensure original paper copies are re-filed in the correct order within the patients health records, creating replacement folders as necessary where the old folders are damaged and worn.

To identify patients on the Trusts Patient Administration System (PAS) by locating their hospital or any other numbers on that system Retrieve and return health records to correct location using the tracking system To ensure the confidentiality of information contained in patient records is maintained at all times Contribute to a safe working environment by maintaining a clean and tidy working area and adhering to the health and safety policies and procedures within the Department and Trust Liaise with Photocopier Company/IT regarding levels of stock, replacement parts and general maintenance issues.

In liaison with your Line Manager, you must ensure that you attend all mandatory, statutory and relevant training sessions. Actively participate in Annual Appraisals / Developmental reviews.

Follow all Trust and Departmental Policies and Procedures, Data Protection, Confidentiality and Destruction of Health Records, Manual Handling, Guide to Good Practice and Information and IT Security Policies & Confidentiality Undertake any other duties appropriate to the post as required by the Health Records Manager or Deputy