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Renewals Advisor

3 months ago

Rugby, Warwickshire, United Kingdom Hire Stone Recruitment Limited Full time

Job description
Renewals advisor

Starting salary of £21,500 + bonus

Between 9:00 am to 7:00 pm Monday - Friday (shifts)

Based in Rugby

No weekends

Free Parking

About The Company


Our client is one of the top insurance brokers in the UK who has established an exceptional reputation based on 20+ years of experience.

Our client services customers throughout the UK on a range of insurance policies and prides itself on delivering unrivaledservice to its customer's thanks to the dedication of its experienced staff.

About The Role

Duties

  • Contacting existing customers and advising about the renewal of their insurance policy (No cold calling, every customer has expressed an interest)
- following up on customer call-back requests promptly on schedule.

  • Making use of a bespoke CRM system to select the appropriate policy for the customer.
  • Processing customer policy payments over the phone, via bacs, or direct debit.
  • Have excellent timekeeping and a high level of personal organization.
  • Have good attention to detail and communicate information clearly and precisely
  • Having retail or hospitality experience would help as it would show you have experience with talking to customers of all levels
About Training