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Education Assistant Administrator
3 months ago
Salary:
£23,149 with progression to £24,715 per annum
Newcastle University is a great place to work, with excellent benefits.
We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 21 June 2023
The Role
You will be a confident communicator who can build positive working relationships with colleagues at all levels.
Our School's collaborative and supportive environment fosters a culture of trust and mutual respect, championing the University's values and guiding principles.
Working together with our academic colleagues and students, our professional services colleagues work collaboratively and flexibly to support our programmes of study.
You will provide administrative support to ensure the smooth and effective running of the School's taught programmes. The balance of responsibilities will vary according to the nature and scale of the programmes being supported.
Key Accountabilities To provide administrative support to the education function of the School across the full student lifecycle (from registration, through progression to completion) Responsible for inputting amendments to annual documentation such as modules and regulations Responsible for ensuring up to date information is uploaded to the appropriate University systems.
In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the ePortfolio system Support the Education Team Leader with student attendance monitoring administration as requested Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales.
In addition, transcribing or uploading marks to relevant University systems.To support the organization of practical assessments and assist in setting up examination venues To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances To provide support for the arrangement of student placements and maintaining accurate records To support the collation of timetable requirements in agreed timescales and, liaising with academic staff regarding requirements, advising on constraints and practicalities of requests To provide support for the allocation of research projects to students Where appropriate to act as secretary to designated meetings, including agenda preparation and circulation, minute taking and monitoring progress of actions Responsible for setting up on University systems evaluations for students to complete To provide support for the School's Admissions where required; this can be significant for some programmes Any other duties within the scope and general nature of the grade which may be required.
This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year)The Person (Essential)
Knowledge, Skills and Experience
Ability to manage time effectively
Effective planning and organisational skills with ability to solve problems
Good IT skills with experience of Microsoft suite of programmes
Flexible attitude to work demands and customers with a commitment to excellent customer service
Ability to work under own initiative and as part of a team
An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
Takes responsibility for meeting own targets.
Attributes and Behaviour
A positive, proactive, and professional customer focussed attitude
Works in a planned and structured way
Uses own and others time effectively
Ensures that all activities are completed on time
Keeps fellow team members up to date with progress
Willing to help others and share workloads
Maintains flexibility in work plans to allow for changing circumstances
Qualifications Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications Relevant work experience in an administrative or customer service setting
Newcastle University is a global University where everyone is treated with dignity and respect.
As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.
