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Receptionist/administrator
2 weeks ago
To book appointments and manage cancellations or amendments in a timely manner To take initial responsibility for the local resolution of problems that may arise with staff/clients and to deal with complaints according to CLCH (Central London Community Health NHS Trust) policy and procedures To communicate effectively by competent use of email, telephone, written and face-to-face communication according to CLCH guidelines and customer care standards To provide cover for other administrators/team members when necessary or as directed.
Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.-
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