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Theatre Administrator/ Receptionist

3 months ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time

We are looking to recruit a Theatre administrator/ Receptionist to join our busy theatre team at the Lister Treatment centre due to the expansion of the theatre service.

The post holder will need to be an experienced receptionist/administrator and have good communication skills. You will need to be organised and have an ability to manage time effectively.

You will need to be Lorenzo trained or have experience with other patient management systems, and be prepared to undertake further training as required.


The role will involve meeting and greeting patients coming to hospital for surgery, inputting patient details onto the patient administrative system, requesting and tracking patient notes, taking telephone calls and contacting patients with booking times, inputting data for clinics, admitting and discharging patients on the patient management systems.

Experience with patient management systems is therefore essential for this role.

The successful post holder will be expected to have good interpersonal skills and communicate with the multi-disciplinary team. You will be working very closely with the nursing team to deliver exceptional service.


Working hours required for this role are various shifts between the hours of 0700 and 1800, we are recruiting for a 7 day service.


At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.

This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.

Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.


In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder.

Please see attached - job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role.

Main role requirements are below but for the full details please refer to attached a person specification.

  • Previous experience of working in a busy administrative environment.
  • Evidence of working on own initiative.
  • Experience of patient management systems.
  • Evidence of telephone communication with members of the public.