Technical Support Engineer

2 weeks ago


Harrow on the Hill, Greater London, United Kingdom 83zero Full time
Technical Support Engineer

Are you seeking a dynamic technical support role? Join the team at 83zero's partnered IT Solutions Provider, based in Harrow, offering second-line support. Our client, a global IT solutions specialist, is in search of a Technical Support Engineer.



  • Competitive salary based on experience
  • Comprehensive training and support
  • Company laptop and mobile phone provided
  • Generous annual leave entitlement
  • Access to pension and life insurance schemes

Responsibilities:

  • Setting up laptops for new employees
  • Conducting training sessions and demonstrations
  • Performing remote installations
  • Assisting with Office 365 and general IT issues
  • Troubleshooting customer problems
  • Administering network devices
  • Coordinating hardware returns
  • Occasional on-site support visits
  • Managing server maintenance
  • Providing technical support to international customers

Requirements:

  • Experience in second-line technical roles
  • Proficiency in Windows Server, Active Directory, and Networking
  • Strong communication skills
  • Desire to learn and grow

Prior knowledge of Print Management Software, MacOSX, Linux, or Microsoft SQL Server is advantageous.



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