Technical Support Engineer
2 weeks ago
Are you seeking a dynamic technical support role? Join the team at 83zero's partnered IT Solutions Provider, based in Harrow, offering second-line support. Our client, a global IT solutions specialist, is in search of a Technical Support Engineer.
- Competitive salary based on experience
- Comprehensive training and support
- Company laptop and mobile phone provided
- Generous annual leave entitlement
- Access to pension and life insurance schemes
Responsibilities:
- Setting up laptops for new employees
- Conducting training sessions and demonstrations
- Performing remote installations
- Assisting with Office 365 and general IT issues
- Troubleshooting customer problems
- Administering network devices
- Coordinating hardware returns
- Occasional on-site support visits
- Managing server maintenance
- Providing technical support to international customers
Requirements:
- Experience in second-line technical roles
- Proficiency in Windows Server, Active Directory, and Networking
- Strong communication skills
- Desire to learn and grow
Prior knowledge of Print Management Software, MacOSX, Linux, or Microsoft SQL Server is advantageous.
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