Technical Support Engineer

4 weeks ago


Harrow UK, London, United Kingdom 83zero Full time

Technical Support Consultant


83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant providing 2nd Line Support onsite in Harrow


Our client is an independent organisation, who specialise in providing IT solutions across the world.


We’re looking for individuals from hands-on technical background, who have print management experience as well as strong O365 and Azure exposure.


What's in it for you..

  • Competitive salary (depending on experience).
  • Extensive support and training.
  • Company laptop and mobile phone.
  • 20 days annual leave (increasing yearly to maximum of 30 days after completing 2 years).
  • Access to company contributory pension scheme after successfully passing probation
  • Access to company life policy scheme while you are in employment with ITS after successfully passing probation.
  • Superb promotion and career development prospects.


What you'll be doing...

  • Preparing laptops for new starters.
  • Conducting internal and external training sessions and demonstrations as needed.
  • Performing remote installations.
  • Assisting internal staff with Office 365 and general IT software and hardware issues.
  • Troubleshooting and replicating customer issues in-house using a virtual test environment.
  • Administering and supporting network devices, including switches and firewall appliances.
  • Arranging hardware returns (RMA).
  • Occasionally visiting UK sites for on-site support.
  • Conducting server patching and maintenance.
  • Providing technical support to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe.


What you'll need to know...

  • Experience in a hands on 2nd line technical position (such as Tech Support, Service Desk, Helpdesk, Infrastructure support)
  • Experience working with Windows Server, Active Directory and fundamental knowledge of Networking
  • You’re an excellent communicator, who loves to help customer solve their IT problems with market leading solutions
  • You have a desire to learn and develop. Having all the technical knowledge isn’t essential, but an interest in technology and learn new IT software products is key.
  • If you have experience with any Print Management Software such as PaperCut, Equitrac, Ysoft, MyQ etc… that would be beneficial, but not essential
  • If you have any exposure with MacOSX or Linux, that would be beneficial, but not essential
  • Any experience working with Microsoft SQL Server, would be beneficial, but not essential


Ready to Apply?


If you’re reading through this advert and are thinking ‘Wow, this sounds like me’.


Then why are you still reading?

APPLY NOW



  • Harrow, UK, London, United Kingdom 83zero Full time

    Technical Support Engineer83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Engineer providing 2nd Line Support onsite in HarrowOur client is an independent organisation, who specialise in providing IT solutions across the world.We’re looking for individuals from hands-on technical background, who have print...


  • Harrow, UK, London, United Kingdom 83zero Full time

    Technical Support Engineer83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Engineer providing 2nd Line Support onsite in HarrowOur client is an independent organisation, who specialise in providing IT solutions across the world.We’re looking for individuals from hands-on technical background, who have print...


  • Harrow on the Hill, Greater London, United Kingdom 83zero Full time

    Technical Support EngineerAre you seeking a dynamic technical support role? Join the team at 83zero's partnered IT Solutions Provider, based in Harrow, offering second-line support. Our client, a global IT solutions specialist, is in search of a Technical Support Engineer.Competitive salary based on experienceComprehensive training and supportCompany laptop...


  • Hayes, UK, London, United Kingdom Hikvision UK & Ireland Full time

    Hotline Technical Support Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and...


  • Hayes, UK, London, United Kingdom Hikvision UK & Ireland Full time

    ITT EngineerThe job holder plays a pivotal role in pre-sales within the Internal Projects TeamHave best understanding of product performance, capable of managing setup and proof of concept demonstration.The best application of product and deliver training to internal & external teams, VASP partners, consultants and end user (if needed).Ensure Hikvision’s...


  • Uxbridge, UK, London, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...


  • Uxbridge, UK, London, United Kingdom Cognizant Full time

    Cognizant is seeking Deskside Support/Site Support Engineers for our Infrastructure Services Practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User...


  • City Of London, UK, Central London, United Kingdom Sharp UK Full time

    Sharp IT Services has an excellent new career opportunity based in Mayfair, London for a 5 days On-Site, 2nd Line Support Engineer position.Key ResponsibilitiesThe On-Site 2nd Line Engineer will be based at one of our client sites and will assist with the day-to-day IT support for the client alongside a remote Helpdesk Team.An average day will be diverse and...

  • Sales Engineer

    1 month ago


    Whetstone, UK, North London, United Kingdom Rotaflow Talent Solutions Full time

    Sales Engineer - Valves£30,000 Basic SalaryEnhanced Pension ContributionLife Assurance & Income Protection26 days holiday + Statutory daysWellbeing packageOnsite parking & early finish on a FridayExceptional training and developmentBackgroundOur client is a market-leading industrial service partner across Europe. They provide a range of valve,...

  • Sales Engineer

    4 weeks ago


    Whetstone, UK, North London, United Kingdom Rotaflow Talent Solutions Full time

    Sales Engineer - Valves£30,000 Basic SalaryEnhanced Pension ContributionLife Assurance & Income Protection26 days holiday + Statutory daysWellbeing packageOnsite parking & early finish on a FridayExceptional training and developmentBackgroundOur client is a market-leading industrial service partner across Europe. They provide a range of valve,...

  • Technical Architect

    1 month ago


    City Of London, UK, Central London, United Kingdom BJSS Full time

    About UsWe’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.In the last 30 years we won several awards,...

  • Technical Architect

    4 weeks ago


    City Of London, UK, Central London, United Kingdom BJSS Full time

    About UsWe’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.In the last 30 years we won several awards,...

  • Platform Specialist

    1 month ago


    Harrow, UK, London, United Kingdom iO Associates - UKEU Full time

    .I am working with a company in the public sector to find a Platform Specialist to join their dynamic IT team. Your responsibilities will include system design, technical documentation, task automation, and leading medium to large-scale IT projects.Your day to day will be varied but you will be:Providing subject matter expertise in Office 365, emphasizing...

  • Platform Specialist

    4 weeks ago


    Harrow, UK, London, United Kingdom iO Associates - UKEU Full time

    .I am working with a company in the public sector to find a Platform Specialist to join their dynamic IT team. Your responsibilities will include system design, technical documentation, task automation, and leading medium to large-scale IT projects.Your day to day will be varied but you will be:Providing subject matter expertise in Office 365, emphasizing...

  • Platform Specialist

    1 month ago


    Harrow, UK, London, United Kingdom iO Associates - UKEU Full time

    Duration - 3 Months Location - Hybrid with 2 days a week in London Day Rate - £438 per day Inside IR35 iO Associates are currently seeking a talented Platform Specialist to join a growing team in Harrow. Role Description:As a Platform Specialist, you will play a crucial role in ensuring the smooth operation of the client's production servers, cloud...

  • Platform Specialist

    4 weeks ago


    Harrow, UK, London, United Kingdom iO Associates - UKEU Full time

    Duration - 3 Months Location - Hybrid with 2 days a week in London Day Rate - £438 per day Inside IR35 iO Associates are currently seeking a talented Platform Specialist to join a growing team in Harrow. Role Description:As a Platform Specialist, you will play a crucial role in ensuring the smooth operation of the client's production servers, cloud...

  • Technical Lead

    2 weeks ago


    City Of London, UK, Central London, United Kingdom Workonomics Full time

    TL;DR Company | B2B SaaS, AI, Tooling Size | 150, 50 engineers Role | Technical Lead Areas | full-stack engineering (front-end bias), event sourcing, leadership✨ Skills | React, Typescript, Java, Spring Boot, Postgres, GCP, Prosemirror Based | Central London (Zone 1) Hybrid | 1 day a week in-office Offer | £110k - £120kHi Workonomics are partnering with...

  • Junior IT Engineer

    1 month ago


    Chiswick, UK, West London, United Kingdom Understanding Recruitment NFP Full time

    Junior IT Engineer An exciting opportunity for two Junior IT Engineers has arisen to join a fast growing and diversely skilled team within an established Estate Agency within London. With a great opportunity to work closely with a software development team with the potential to move in to a developer role.As the Junior IT Engineer you will work closely with...


  • Croydon, UK, London, United Kingdom Evolve Full time

    Evolve is recruiting for a global leader in Medical Technology, and brings pioneering products, services and solutions to the UK!Our client is seeking a dedicated and enthusiastic Senior Technical Consultant to provide clinical and technical support to the clinical team in theatres, and help to drive sales for their leading Spinal portfolio across South...

  • Junior IT Engineer

    4 weeks ago


    Chiswick, UK, West London, United Kingdom Understanding Recruitment NFP Full time

    Junior IT Engineer An exciting opportunity for two Junior IT Engineers has arisen to join a fast growing and diversely skilled team within an established Estate Agency within London. With a great opportunity to work closely with a software development team with the potential to move in to a developer role.As the Junior IT Engineer you will work closely with...