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Clerical Coordinator
2 weeks ago
You will also be answering telephone queries and booking Imaging appointments. The job requires the use of various computer systems including Patient Administration Systems and Radiology Information Systems.
Previous experience of using the hospital Patient Administrative Systems, formal Customer Care Training, a good understanding of imaging procedures and general clerical experience are very desirable.
You will need to have excellent communication skills and be able to liaise with all members of the Radiology team, Clinicians, other Trust staff, external providers and members of the general public.
To act as the first point of contact for patients, medical staff, planned visitors and delegates who have appointments/meetings within the department.
To deal with all telephone queries from patients, staff, GPs and other hospitals and triage calls appropriately
To undertake the booking process for Patients attending the Imaging Department through the whole process from referral to completion of the examination.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Benefits include career development, flexible working and wellbeing, staff recognition scheme.
Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
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