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Administrative Assistant

3 months ago

Ipswich, Suffolk, United Kingdom Adaptainer Ltd Full time
Administrator Vacancy
or Monday to Friday

  • 25 days holiday plus bank holidays
  • Free parking in Ipswich Center
  • Pension scheme
  • Bonus scheme on a personal performance basis
  • Career progression
  • Salary up to £28,000 per annum


Adaptainer Limited is a sales and leasing container company engaging in all aspects of containerised equipment used for shipping, storage and accommodation.

Today the company is regarded as a leader in the marketplace and technical innovator of intermodal containers. We pride on customer service and making sure the customer receives the best experience from order to delivery. Adaptainer is looking for someone who is confident, friendly and loves building relationships on the phone.

Key responsibilities and accountabilities:

  • Being the first point of contact for all enquiries
  • Seeing customers through their experience with Adaptainer, keeping them up to date and helping with any queries
  • Raising invoices
  • Answering the phones and directing calls
  • Building relationships with Customers and Suppliers
  • Contacting customers to give container arrival times
  • Maintaining customer database
  • Using Sage and Topps
  • Assisting the Sales Executive and other members of the team
  • Handle any enquiries from customers and clients quickly and efficiently

What we are looking for:

  • Administration and customer service experience desirable
  • Excellent at building relationships with a wide range of people
  • Organised with good attention to detail
  • Able to multitask, plan and organise workload to meet tight deadlines.
  • Must be able to work unsupervised and well under pressure

Job Types:
Full-time, Permanent

Pay:
Up to £28,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 2 years (preferred)
  • Administrative experience: 2 years (preferred)

Work Location:
In person

Application deadline: 23/01/2024

Reference ID:
ADAPT003