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Customer Service Administrator
1 week ago
Whether you are looking to work fewer hours, change career or simply find a new role that you enjoy, Customer Service Administrator roles at BW Legal may be the ideal opportunity for you.
BW Legal is a proudly inclusive employer with a multi-generational workforce.
We strongly believe that the welcoming nature of the BW Legal family is crucial to our success and that diverse groups working together help us all thrive.
Our Customer Service Administrators work 30 hours per week, 6 hours per day, Monday to Friday. We are hiring for a regular shift pattern of 8am - 2pm.
Our roles not only offer flexibility, but also an incredible work-life balance, a fantastic hourly rate of £11.98 per hour, as well as a range of incredible benefits including free parking and a health cash back plan worth over £1,000 per year.
Are you a career changer?
Do not be deterred by lack of experience You do not need any directly related experience to succeed as we have a full and comprehensive training programme.
What does a Customer Service Administrator role involve?
- Entering data into the case management system
- Adhering to relevant regulation and guidance (which we will train and support you with)
Join the BW Legal family
BW Legal is an engaging and supportive workplace with a fantastic office culture where you are welcomed from your very first day.
We have a relaxed casual dress code in our modern, well equipped offices which have free parking facilities and also good public transport links, being just 10 minutes' walk from Leeds railway station.
Your working hours will be 30 per week, 6 hours per day, 8am - 2pm, Monday to Friday.
With a starting salary of £18,700, Customer Support Advisors enjoy regular 6 monthly performance-based reviews which reward their success with a clear progression path for future earnings.
Rewarding your commitment and success
Our people are the most important part of our business and so Your BW Rewards are a package of benefits which take a holistic approach to promoting your wellbeing
These include:
Lifestyle Rewards
30 hour working week
Free City Centre Parking
22 days Annual Leave + Bank Holidays
On top of that, additional Paid Leave for your Birthday
Christmas Eve and New Year's Eve paid leave (when falling on a working day)
Flexible Holidays a number of which can be taken hourly
Holiday Exchange - buy / sell holiday
Extra holiday for length of service - 1 extra day after 2, 3, and 4 years
BW Bravo - financial reward and recognition for memorable moments throughout Your BW Journey, including length of service milestones and key life events
Managers Cheer - monthly financial reward and recognition for going above and beyond in your role
Enhanced Maternity / Paternity / Adoption Pay
Business-casual dress code
Financial Rewards
Death in Service Benefit - 5 times annual salary
My Staff Shop - a wide range of discounts and savings at UK retailers
Travel Support - free parking, bus discounts, cycling facilities
Leeds Credit Union Christmas Savings Scheme
Contributory Pension Scheme
Personal Growth
Learning & Development Allowance - paid time to learn in work
Professional Qualifications - financial and study support
Health Rewards
Free Gym Membership
GP On Site access to a specialist prescribing GP who comes on site every fortnight
Health Cash Back Plan - generous cash back to manage your wellbeing, including dental, optical, combined therapy towards every day health costs
GP Anytime - access to 24/7 prescribing GP for you and your family
Employee Assistance Programme - 24/7 help line, including up to 8 free counselling sessions
Early intervention support for colleagues who are experiencing health issues in order to support them staying in or retuning to work, provided by MetLifes expert team of registered Nurses, Physiotherapists, Occupational Therapists and other clinical specialists
Engagement Rewards
BW Team Events - bowling, laser quest, bingo, axe throwing and pub quizzes, to name just a few
Regular charity fundraising including fun games, food, raffles, auctions and more
**At BW Legal we are committed to ensuring you have the opportunity to be the best that you can be and thrive in a unique and exciting culture. Come join us and share in our success
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