Lettings Manager

2 weeks ago


Richmond, Greater London, United Kingdom John D Wood Full time

We are looking for a high-energy, fast-thinking individual to join our Richmond office as a Lettings Manager, this is a great opportunity to showcase your abilities working for a successful market leading brand.

You will possess the ability to work collaboratively with a wide range of different personalities. Proven experience managing a successful branch or experience as a successful number two in prime central London.

Trusted for Generations, John D Wood & Co. have been bringing people and property together in London and South of England for 150 years.

For us, the difference between 'ordinary' and 'extraordinary' is that little bit 'extra', which is why everything wedo is personal and bespoke.


Our Commitment:

  • Employ the very best people to work within our brands to ensure our future in key market places
  • Position John D Wood & Co. and our brands as the employer of choice, with employees who are proud to represent our business
  • Create a diverse business which is current, progressive and opportunistic in its approach
  • Outline clear, inspiring career paths for employees with opportunity for selfdevelopment and personal progression
  • Enjoy a brilliant working environment, where employees are inspired to drive the best results and benefit from a healthy work/life balance.

About the Role:

  • Achieving the branch targets for your office.
  • Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
  • Professionally dealing with clients and customers in all aspects of lettings, including market appraisals and negotiation.
  • Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
  • Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
  • Abiding by service standards and all legislation.
  • Maintaining all aspects of the marketing of new and existing properties.
  • Overseeing the recruitment process for their office.

Skills and experience:

  • Proven experience managing a successful lettings branch.
  • The ability to build rapport and develop long standing relationships.
  • The capability of working effectively under pressure and in a fast changing environment.
  • Conduct, personal appearance and attitude that enhance the company's reputation.
  • Exceptional written and verbal communication skills.
  • Empathy and understanding.
  • A dynamic team leader with Individual flair.
  • Computer literate with experience of Microsoft Office suite and Outlook.
  • Excellent organisational, prioritisation and planning skills.
  • Full and clean driving licence.


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