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Lead Manager
3 months ago
Whatever your experience of street homelessness and its impact on people's lives – personal, professional or voluntary – when you join the Thames Reach team as a Lead Manager, we'll make the best use of all your understanding, compassion and commitment.
About us...
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No,but we never give up on people. Last year we helped more then 11,000 people.
Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.
About this role...
Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We are looking for a Lead Manager to join the Hounslow Reach team.
You will:
- Managethe team of 20 employees, plus volunteers to deliver a high-quality service.
- Provide a flexible and responsive person-centred service to people with complex needs to lead fulfilling lives in the borough of Hounslow.
- Lead and effectively work in partnership with the local and floating support management team
- Work in partnership with our external stakeholders and partners including: the commissioners, Adult Social Care and voluntary sector partners
- Work closely with other departments in Thames Reach
- Ensure there is regularly monitoring, evaluation, impact and analyse performance in this area.
To succeed as the Lead Manager, you will have:
- Inspiring management style and skills, with knowledge of current management practices.
- Experience of providing and managing a support service to people in the community.
- Excellent skills at developing and maintaining good working relationships.
- Previous line and casework management experience for employees and volunteers
- Be a proficient user of Microsoft Office applications, including databases
- A desire to support us to have a positive impact on the lives of people facing crisis and homelessness.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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