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Customer Advisor

3 months ago

Swansea, City and County of Swansea, United Kingdom B&Q Full time

About the role

Part time - 20 hours per week -

Permanent

Shifts available:
Monday - Sunday, 8.00pm - 6.00am

£10.10 per hour (including additional + £1.50 per hour between 10pm - 5am)
-
Colleagues under 18 are not permitted to work between 10pm-6am
We believe anyone can improve their home to make life better.

Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love.

Join us as a Stock Flow Customer Advisor and you'll be a big part of this.

Key responsibilities
We're thinking differently about how we inspire people to create homes that enable them to live better. You'll think differently about how we make sure we give them the products to go with the ideas. You'll see that we stock the things our customers need, as well as products that will spark new possibilities.

Efficiency and safety will be vital of course, but you'll get to create too - exploring new solutions and making decisions that will help grow our business, together.


Required skills & experience


A great communicator who can think clearly and make sound plans no matter how busy things get, you'll feel right at home with us.

You're an organised and analytical thinker, and you know how to keep things simple.

You also know how to work as a team - supporting your fellow colleagues and working through what you need to do, together.

You'll be happy to expand your skills by using new technology and learning new ways of working. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays. Colleagues under 18 are not permitted to work between 10pm and 6am.

What's in it for me?


As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So dependent on the duration of your shift and eligible break entitlement, we will pay you for the time you are on your break, so put your feet up on us


As part of a great team, you'll be supported to grow and encouraged to explore new career directions within the business and the wider group.

And, because you'll be inspiring great things for our customers and the whole business, you'll do work worth caring about.