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Senior Food

3 months ago

Southampton, Southampton, United Kingdom Carnival UK Full time
We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevantskills, we'd love to hear from you.


We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding.

We welcome the opportunityto discuss reduced hours and job share arrangements.

The Role


In the role of Senior Food & Beverage Operations Manager you will be accountable for the delivery, across the Cunard fleet, of the on-board guest experience in Food & Beverage (F&B).


You will be:

  • Ensuring that ship and shore connectivity and alignment is driven for daily support and future planning across food & beverage and product functions.
  • Actively participating in driving efficiencies and improvement across the department with the endtoend guest experience in mind.
  • Instrumental in identifying operational requirements and driving continuous improvement as we deliver to our objectives and expand our fleet.
  • Develop talent and ensure a seamless flow of progression for new joiners to the F&B Manager, actively involved in creation of training plans with Learning and Development.
  • An integral contributor to Product development by delivering guest insight and feedback from ships to create desirable F&B offerings to all guest segments.


Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities.

This role is a CUK06 and is offered on a full time permanent contract basis, with at least two days based in our Southamptonoffice.


About You
Fresh ideas and different perspectives are what excite us most and help us to succeed.

Alongside bringing these to the role, you'll also need:

  • To have in depth knowledge of food and beverage ship operations along with experience of managing team performance in the hotel/leisure/cruise industry and a good knowledge of professional standards.
  • Experience of identifying and implementing best practice in the food and beverage departments
  • To have previously contributed to cross functional change programmes including organisation, role and reward structure changes.
Being part of our team has its advantages

We're a holiday company so we know there's more to life than work. Our comprehensive range of benefits are designed to help suport your personal and financial health and wellbeing.

  • A warm welcome with full support settling in
  • Home and officebased hybrid working (minimum two office days)
  • Regular office events including live entertainment, lifestyle events and charity partner fundraisers
  • Extensive learning and development opportunities
  • Annual bonus
  • Minimum 25 days leave, bank holiday allowance and holiday trading scheme
  • Employeeled networks
  • Employee Assistance and Wellbeing programmes
  • Recognition scheme with prizes and awards
  • Employee Discounted Cruising plus Friends and Family offers
  • Contributory Defined Contribution Pension scheme
  • Company paid private medical and dental insurance and health assessment
  • Inhouse Occupational Health support and access to digital GP
  • Life Assurance
  • Parental and adoption leave
  • Employee Shares Plan
  • Electric Car and Cycle to Work schemes
  • Onsite restaurant offering range of healthy cooked and grab and go meals