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Front of House Staff

3 months ago

Melton Mowbray, Leicestershire, United Kingdom Wymondham Windmill Full time
*IMMEDIATE START*Wymondham Windmill is a friendly, family run business set in the stunning Leicestershire countryside. We cater to a wide variety of customers & clients, with our main objective being to provide everyone who visits us, with a great experience, derived from great customer service and tasty homemade food.

3-5 days per week

(approx 25-30 hours per week)
Weekends & Bank Holidays

Salary negotiable, but will be based on experience

Must be available weekends

  • General duties day to day;_
  • Greeting and serving customers in a professional, warm, friendly and genuine manner
  • Preparing and serving a range of beverages (mainly coffee)
  • Maintaining highest standards at all times, setting up tables, rooms for private functions, afternoon tea bookings or general reservations
  • Care about customer satisfaction and deliver the optimal client service experience
  • Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
  • Help answer questions and make suggestions regarding food and beverage choices and related items
  • Always report on time and in clean attire
  • Be comfortable using/learning our tablet till system
  • Cleaning down the cafe at the end of the day, also pot washing throughout the day
  • Good verbal communication skills and high awareness of customer service
  • Experience making great coffee
  • Being friendly yet professional's
  • Having high energy and stamina, with an ability to work for long hours standing in a fast paced environment
  • Being a team player with an ability to resolve conflict and take criticism
  • Patience and an ability to promote the menu in line with customer needs are highly valued
  • Good attention to detail and punctuality

Salary:
£10.00-£11.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Onsite parking

Day range:

  • Every weekend
  • Holidays
  • Monday to Friday

Physical setting:

  • Bar
  • Café

Shift:

  • 8 hour shift
  • Day shift

Work Location:
In person