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Director of Sales

3 months ago

York, York City, United Kingdom Splendid Hospitality Group Full time
Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups.

As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family.

Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it's the 'Splendid Hospitality Way' which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups.

As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family.

Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it's the 'Splendid Hospitality Way' which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.


What We Offer


We want our Family Members to enjoy coming to work and provide a friendly and supportive environment for you to work in.

You'll develop personally through meeting and working with people within our corporate and hotel teams, and for those keen to develop you'll have the opportunity to explore the business with various career options.


In addition, on offer:

  • Apprenticeship programmes available
  • Learning and Development Opportunities available through our Leadership Development Programmes
  • Heavily discounted hotel stays and food & beverage discounts at all our properties
  • 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services physical wellbeing & financial aid.
  • Life Assurance
  • 33 holiday days
  • Automatic Enrolment into a workplace pension scheme

About Us
Our success lies amongst the strengths and skills of the dedicated and professional people we employ.
Everyone at Splendid Hospitality is committed to The Splendid Hospitality Way, delivering genuine service to 'Create Extraordinary Experiences'.

The team offers a wealth of experience across a variety of talents ensuring that the Group is well positioned to achieve its vision to be a Centre of Global Excellence for Hospitality.


Role in our Family

Covering the following hotels currently:

  • Indigo York
  • Holiday Inn Express York
  • Ibis York

Supporting:

  • Indigo Edinburgh
  • Mercure Dumfries
We are looking for a Director of Sales to cover a number of key hotels.

Your role will include but not limited to, building a pipeline of opportunities, local account management, telephone prospecting as well as heading up projects to drive top line revenue for the Splendid hotel portfolio.

Reporting to the Head of Sales you will be provided with learning & development opportunities.

Working in conjunction with the hotels and centralised support teams you will maintain and convert a consistent pipeline of opportunities, be an ambassador of the Splendid Family and be prepared to travel nationally visiting hotels, stakeholders or prospective decision makers.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Be the Best
  • Make Responsible Decisions
  • Treat others, the Way They Would Like to Be Treated
  • Continually Challenge Yourself and Each Other
Position Purpose

  • Plan and execute effective sales activity for the hotels to ensure they deliver consistent and predictable top line results.
Key Responsibilities

  • To be fully accountable and responsible for delivering top line budget for the cluster of hotels.
  • To deliver growth in key market segments in line with the individual hotels budget and pipeline target.
  • Manage key customer relationships and participate in closing strategic opportunities.
  • Take an extremely proactive approach to generate new business for the cluster of hotels and build strong and lasting relationships with existing clients to grow market share.
  • Drive targets for Hotel Heroes or new business lead initiative within all hotels
  • Driving loyalty and repeat business through effective account management.
  • Plan and execute effective sales activities for all hotels within the cluster working to achieve each hotels unique market segmentation.
  • Provide detailed and accurate sales forecasting.
  • To work closely with Revenue and Marketing to maximise top line delivery.
  • To maintain strong links with the wider commercial function (Revenue, Channels, Marketing and PR) providing insight into customer, market and competitor activity that drives commercial activity.
  • To ensure compliance with standard practices and optimal use of sales management systems across the division.
  • Represent Splendid Hospitality Group at brand commercial events, putting across SHG's views and expectations for brand lead activity.
  • Actively engage with the brand sales teams and be a brand ambassador for SHG promoting the wider portfolio.
  • To represent the hotel in