Brand Sales and Events Coordinator

2 weeks ago

London, Greater London, United Kingdom CH&Co Catering Limited Full time

Craft, Creativity and Community – we are Company of Cooks Company of Cooks have been working with some of the UK's most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones.

The completion of the deal saw Company of Cooks become the group's go-to operators in heritage and performance venues, art galleries and destinations.

We are excited to be recruiting for a Sales and Events Co-ordinator based at Tower of London.

Oversee all aspects of event/hospitality planning and management, including internal and external events, with experience planning and delivering hospitality, functions, and events and where necessary support the operation of the Café in accordance with client requirements and CoC standards.

We are passionate about exceeding our guests and client's expectations and trust a part of that responsibility to our event coordinator, so you will be the "go to "person for clients, staff members and suppliers and will coordinate everything from a bigger picture point of view to create flawless and memorable experiences.

Organise, oversee, supervise, and deliver events and hospitality bookings within agreed budget with the client and with the company's standards.


  • Manage logistics and security, set deadlines for teams and coordinate and have follow ups post event/hospitality operations.
  • Liaise with different departments to determine details and goals of the events booked in.
  • Creating sales opportunity or upselling where possible for future enquiries during client liaison and during events, including possessing a strong working knowledge of the company's offer to further these sales opportunities.
  • Planning multiple and different events and enquiries liaising with different suppliers in an appropriate manner
  • Liaise with the Deputy Manager and Finance Business Partner to issue invoices post events in a timely manner
  • Managing and overseeing hospitality, functions and events on the day including problem solving, welcoming guests, managing, and communicating with staff and other departments
  • Have an excellent knowledge of the venue you are working in and adhere to Health and Safety and Company policies and procedures.
  • Anticipating and planning for different scenarios
  • Food Service
  • Ensure that the client expectations of hospitality food and service are consistently delivered in line with the CoC brand at any given time.
  • Conduct full briefings to all staff regarding events, detailing food and food service standards to ensure that the staff are fully aware of the client requirements and their role in delivery.
  • Continually monitor the service and food provided at an event and give feedback to the service team to ensure the food and service is of the highest quality and in line with client requirements and the CoC style.
  • Maintain a high degree of visibility and hands on approach throughout the events.
  • Act as the fist point of reference for all client comments and concerns at any given time and event, take any necessary action and inform the Deputy Manager in charge on the day.
  • Actively gain costumer feedback and to use the information to improve the offering at any given event.

Ensure all staff carry out tasks in accordance with company health, hygiene, quality and safety standards as set out in the appropriate CoC manual.


  • As directed by the DGM or GM or Café Manager, provide induction, initial skills and on the job training for all hospitality staff to ensure the service is delivered in line with the client expectations and CoC standards.
  • Provide coaching and feedback to any member of staff ensuring all team members are aware of CoC standards and requirements and carry out their jobs to the best of their ability in timely and efficient manner.
  • Provide feedback on the suitability and reliability on casual staff to the DGM/GM.

Represent CoC team on site in an efficient, friendly, and organised manner in all dealing with the Clients, site team and to project a professional image.


  • To report any equipment and/or building fabric faults and any hygiene, health & safety hazard to the management team.
Work on ad hoc projects as required by the needs of the business.

  • To attend training courses and CoC meeting where necessary.
Personal Development and Training opportunities
Private medical eligibility
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Regular social events and communication with our leaders
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers
Cycle to work scheme

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