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Service Desk Roles
3 months ago
_forward thinking organisation__ based in Peterborough, then we have the role for you _
These roles are extremely
_ fast paced_ and will involve
_developing relationships_ with a wide range of internal business areas and suppliers, so communication will certainly be one of your strengths in order to succeed in this role.
Tasks will be varied and could include:
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Allocate or order parts using internal systems to ensure calls can be attended and resolved within SLA:
Answering incoming contacts from customers:
Accurately log incidents ensuring all relevant data is captured whilst logging the incident, ensuring incidents are fully managed through to resolution:
To plan and co-ordinate the daily workload for a team of regional engineer's:
To provide a single point of contact to our customers
If you want to join a
_ highly enthusiastic and motivated team_ to help achieve company goals and targets, and are methodical with an accurate approach with previous administration experience gained from working in a similar role wewould love to hear from you
**_Shortlisting begins now_
