Logistics & Customer Service Co-ordinator
2 weeks ago
We have an exciting opportunity for a Logistics & Customer Service Co-ordinator to join our team at A&D Sports Exigo UK Ltd, the leading specialist leading fitness manufacturer in the UK (based in Rochdale).
With distributors in more than 20 countries worldwide, Exigo are recognised as a dominant force within the fitness industry, delivering an unrivalled product portfolio across Strength, Functional and Boxing equipment.
Position Overview
Logistics & Customer Service Co-ordinator
Position Requirements
- Implementing new systems
- Working within a team as well as independently
- Deal with all customer service & logistics requirements
- Processing quotes & orders
- Processing portal orders, ensuring despatched in same day, updating status on portal
- Filing & archiving
- Booking collections
- Taking card payments
- Creating job packs for production
- Keeping daily despatch report up to date and issuing daily to Production Manager and Sales Team
- Scheduling engineer attendances (onsite)
- Updating install board on a daily/weekly basis
- Creating installation packs for onsite engineers
- Liaising with freight agents for deliveries
- Creating export documents i.e., certificate of origin, EUR1, customs paperwork, commercial invoices & packing lists
- Liaising with assembly team for consignment information
- Informing Sales & Production of logistic price increases and any custom changes on exporting
- Arranging customer returns and liaising with Production Manager
- Creating risk assessments & method statements
- Booking hotels for installation team overnight stays
- Obtaining shipping quotes for large UK orders & international freight
- Signing off shipping invoices
- Liaising with production & dispatch team to provide customer updates
- Assisting the MD & National Sales Manger
- Assisting/training new starters
- Offering refreshments to visitors
- Undertake any other duties as reasonably be expected within scope and skill of post when required by the management.
Job Type:
Part-time
Part-time hours: 27.50 per week
Salary:
£11.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- ROCHDALE: reliably commute or plan to relocate before starting work (required)
Experience:
- Logistics: 1 year (preferred)
Work Location:
In person
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