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Loading Bay and Logistics Operator

3 months ago

London, Greater London, United Kingdom Wlliams Lea Full time
Loading Bay and Logistics Operator

Salary:
£26,000 per annum plus company benefits

Location:
London, EC2M 2QS

Contract:
Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday, 1 hours unpaid lunch break, shifts will be rotational; 5:30am until 2pm, 8am until 4:30pm and 10:30am until 7pm

Work model:
Fully onsite due to nature of role

Williams Lea seeks a Loading Bay and Logistics Operator to join our team

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

Purpose of role

Key responsibilities

  • To treat clients in a courteous and helpful manner
  • To ensure all possible deadlines are achieved and managed in conformance with service level agreement
  • Any potential failed deadlines are communicated to Logistics Team Leader
  • Provide a high level of customer service in all activities, demonstrating a pride and professionalism at all times
  • All telephone calls are answered within three rings, all calls answered in a professional manner and all client requests are followed through with a business like approach
  • You understand the importance of the clients request, discuss and agree requests once understood, give options and value for money
  • Ensure the client is satisfied with the service received
  • Be prepared to cover for colleagues in their absence. Holiday or sick cover at short notice meaning possible shift change at short notice
  • Overtime cover, evenings & weekends where necessary. Rotated within the team
  • To have a full understanding of processes and procedures
  • To support colleagues and work as a team in order to achieve the best results for the client
  • Ensure that Health and Safety policy is adhered to at all times
  • Ensure IT policies are adhered to at all times
  • Use correct radio etiquette at all times. Communicating with Security for vehicle entry, contacting other suppliers on site to ensure they are present to receipt their delivery
  • Undertake RoSPA training (Vehicle manoeuvring within the Loading Bay confines) ensuring safe entry/exit of vehicles into the Loading Bay. Communicating with the driver to ensure they follow your instructions to keep safe working environment
  • Pallet truck trained (training provided) Time to time you will be required to manoeuvre pallets around the Loading Bay. Delivery recipient will normally take this responsibility
  • Undertake daily patrols of lower floors. Patrolling basement floors ensuring a clear corridor policy is adhered to at all time reporting any infringements. Checking all UPS/Pump rooms are secure again reporting any breaches. Checks of supplier store rooms are kept clean and tidy
  • Completion of Daily check sheets. Start/End of shift check sheets
  • Undertake any ad hoc duties as requested by the Logistics Team Leader
  • Take ownership of general housekeeping in the Loading Bay
Personal attributes

  • Ability to take ownership and fulfil responsibilities
  • Knowledge of Loading Bay environments
  • Banksman certified trained (Desirable)
  • Cooperative with a genuine desire to assist others
  • General knowledge of PCs

The Package:

  • Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
  • Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.


You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.