Patient Administrator
7 days ago
Patient Administrators
We are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery.
We have an exciting opportunity that has arisen in our Newcastle service, for Patient Administrators to join the team and help us continue to deliver outstanding clinical care for our patients.
We are looking for someone who will thrive on working as part of a multidisciplinary team that includes Clinic Assistants, Ophthalmic Assistants, Patient Administrators, Nurses, ODPs, Ophthalmic Technicians, Optometrists, and Consultant Ophthalmologists.
We value the different experiences and diversity that each of our individual team members bring to our service and are looking for future colleagues who share that same passion.
What are we offering you?
- A competitive salary
- Full time and parttime hours considered
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 wellbeing/counselling/advice service
- An environment where you're learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multidisciplinary team passionate about improving the lives of our patients
What will the role involve?
As a Patient Administrator you would be responsible for ensuring that clinics are set up, that patient appointments are fully utilised and that appointment outcomes are recorded and filed.
You will be managing the accuracy of all patient data including liaising with GP surgeries, clinics and patients and ensuring that Newmedica's electronic patient record is up-to-date.
Patient Administrators are also the central point of contact for all telephone queries from both patients and clinic staff.What skills and experience do I need for the role?
We are looking for individuals who have:
- GCSE's in at least Maths and English
- Good organisation skills and the ability to multitask.
- Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs.
- Outstanding telephone manner with the ability to adapt approach to different situations.
- Excellent verbal and written communication skills.
- Committed to delivery of consistently high standards of administration.
- Selfstarter with the ability to work on own initiative, as well as working well within a team.
- Enjoys the routine and rhythm of a process driven environment.
- Comfortable making a significant contribution in a small team.
- Able to balance working independently with appropriate escalation.
- Committed to delivery of consistently high standards of testing and administration.
- An ability to tailor their approach to a diversity of patient needs.
- Proven administrative skills including the ability to follow processes.
- Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems.
Would you like to know more?
**Would you like to apply?
-
Mdt Administrator/ Patient Navigator
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeAn opportunity has arisen within the Trust Corporate Cancer Services Team for an Administrative and Patient Navigation service to the Cancer Multi-Disciplinary Teams.The Corporate Cancer Services Team are responsible for the collection, collation and reporting of nationally mandated cancer datasets. The team work closely with members of the cancer...
-
Patient Experience and Patient Safety Clerk
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeAre you a good communicator, highly organised, resilient individual?The successful applicant will be responsible for administrative duties using the Ulysses Risk Management System for the Patient Experience Team and the Patient Safety Team.This will include setting actions and monitoring incidents and complaints as they progress through investigation. You...
-
Patient Navigator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeOur Dermatology department is based at the Royal Victoria Infirmary and is one of the largest and most highly respected units of its kind in the UK. The service is run by a multi-disciplinary team of experienced healthcare specialists, including nationally and internationally recognised experts in their fields and we combine medical expertise with an...
-
Private & International Patient Officer
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeThis is a great opportunity to join our small passionate and committed team who support patient choice. The role is both challenging and rewarding and unique within Newcastle Hospitals.The role spans administration and finance functions and includes liaising between patients, consultants, Embassies, Finance team and insurance providers.The Private Patient...
-
Clinical Administrator
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staffing and other clinical members of the team e.g., Specialist Nurses. Communicates with patients regarding management of appointments and admissions at the request of the medical team Provide cover for Team Leader within your administration...
-
Clinical Administrator
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists. Communicates with patients regarding appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration...
-
Receptionist - Administrator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Newburn Surgery Full timeProviding a friendly, welcoming and professional service to all patients and visitors to the practice. Answer incoming phone calls, transfer calls or deal with the caller's request. Signpost patients to the correct service. Resolving patient queries for example prescription queries.Accepting and checking new patient registration forms. Maintain patient...
-
Clinical Administrator
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive administrative and support service to Consultants, Medical Staff and other clinical members of their team i.e. Specialist Nurses. Communicates with patients regarding appointments and admissions at the request of the medical staff. Provide cover for Team Leader as required Cover...
-
Clinical Administrator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWorking within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other members of the team e.g., Specialist Nurses. Communicates with patients regarding management of appointments and admissions at the request of the medical team. Provide cover for Team Leader within your administration team as...
-
Administration Assistant
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeProvide secretarial support to the Staff Bank Manager as required To contribute to a consistently high standard of patient care as a member of a multi-disciplinary team. To support the provision of an efficient administration and clerical service. To ensure staff documents are prepared, updated and delivered in a timely manner. Deal with telephone enquires...
-
Clinical Administration Assistant
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Blatchford Full timeBlatchford is a multi-award winning, global manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.Through science,...
-
Administrative Assistant
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeWomens Service support patients from all walks of life - providing a range of investigations, medical and surgical treatments to women presenting with Gynaecology and Obstetric (Maternity) problems both as planned and emergency encounters.The post holder must be able to work using their own initiative, have excellent communication skills to liaise with...
-
Administration Assistant
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full timeThis is a very busy service and the successful post holdermust have proven demonstrable administration experience and will be involved in working as a member of the admin team to support clinical staff and provide a comprehensive, high quality administrative service at all times. You will undertake a variety of duties including answering busy telephone line,...
-
Administration Officer
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North of England Commissioning Support Full timeAre you a self-motivated and highly organised administrator? Are you looking for an exciting opportunity to make a real difference in an influential role delivering serious incident management and assurance on behalf of the North East and North Cumbria Integrated Care Board (ICB)?Due to promotion we are looking for a motivated, enthusiastic and experienced...
-
Team Administrator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeTo work as part of the Paediatric Speech and Language Therapy (SLT) department administrative team, including word processing, updating system one, distribution and filing of documents, answering telephone queries, arranging appointments. To liaise with other professional organisations to ensure effective communication within the multi-disciplinary team...
-
Administration Assistant
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full timeThe post holder must have proven administration experience and will be involved in working as a member of the admin team to support clinical staff and provide a comprehensive, high quality administrative service at all times. You will undertake a variety of duties including answering busy telephones, reception duties, dealing with day to day queries,...
-
Medical Administrator
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Blue Arrow Ltd Full timeWe're recruiting for an experienced Administrator to work for a medical client of ours based in Newcastle Upon Tyne.This is a temporary contract starting asap for a minimum of 3 months (possible extension), part time and full time hours with a competitive salary + holiday pay. This role is NOT suitable for students due to the hours being office hours.Duties...
-
Administration Assistant
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom The Newcastle upon Tyne Hospitals NHS Foundation Trust Full timeAct as an ambassador for clinical research. Contribute to a comprehensive efficient and effective administration and clerical service as part of the clinical research secretarial team. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we...
-
Administrator (Failsafe Officer)
6 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom InHealth Full timeJob title: Administrator ( Failsafe Officer)Hours: Monday - FridayContract: Full-TimeLocation: NewcastleIntroduction:InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 InHealth Intelligence has grown to offer fully managed services across the country. To increase efficiency, we also built...
-
Recruitment Administrator
7 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeJob summary We would like to welcome applications for an exciting new opportunity within a busy recruitment department. Applicants will need to know the importance of confidentiality, be a team player and have excellent written and verbal communication skills. As Recruitment Administrator the post holder will be expected to be responsible for the day...