Clinical Administration Assistant
1 week ago
Blatchford is a multi-award winning, global manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices.
Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.
Through science, technology, and maintaining a clear focus on people, we make mobility possible.We have a brand-new opportunity for a Clinical Administration Assistant to work as an integral part of our specialist team based at our Newcastle clinic.
The roleAs Clinical Administration Assistant, you will provide support to the prosthetic team to help them ensure that our patients receive the best possible care.
Key duties.- Escorting patients between reception and clinical areas.
- Setting up clinic rooms
- Helping to manage the stock room.
- Supporting collection of patient feedback and quality questionnaires
- Supporting clinicians during complex assessments
- Chaperoning where needed.
- Collating patient height and weight outcomes
- Performing general admin and patient facing tasks as required.
- Booking appointments and deal with all daytoday admin processes
- Ensuring clinical records and patient information is processed in accordance with Blatchford and NHS systems as required.
Key skills
- Previous administration/customer service experience, ideally within a healthcare setting.
- Highly organised, with a strong attention to detail
- Professional approach
- Flexible and selfmotivated
- Excellent communication and interpersonal skills
- Confident telephone manner
- Excellent communication skills
- Ability to maintain high standards when working to varying deadlines.
Benefits:
- Competitive salary
- 25 days holiday (rising with service)
- Opportunity to purchase additional holiday
- Pension
- Discounted shopping and leisure activities
- Health cash plan
- Cycle to work scheme
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