Customer Service/sales Call Centre Role

1 week ago


Harlow, Essex, United Kingdom The Dove Partnership Full time

HYBRID Role 2 days from home would also consider fully remote once trained
**Responsibilities of the Sales/Customer Service Administrator: - **- Reporting to the Call Centre Manager/Team Leader

  • Dealing with incoming and outgoing sales & customer services phone calls
  • Dealing with incoming and outgoing post including collating documents to send to our outsourced Vendor (when Required)
  • Obtain full knowledge and use of the Inhouse systems
  • It is essential to have experience of working in an admin/telesales role
  • Confident, with good written and verbal communicative skills
  • Have a methodical approach and a sharp eye for detail
  • Able to balance priorities and to have high personal service standards
  • Good numeric and computer skills including basic Excel, Word and Microsoft Outlook
  • Able to work within a team environment and alone when necessary
  • Committed to helping with the growth of the company and to help in maintaining high company service standards

Hours and environment
Standard office hours are 9:00am to 5:00pm 5 days per week with an hour for lunch.
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