Head of Commercial

2 weeks ago

Melton Mowbray, Leicestershire, United Kingdom Samworth Brothers Full time

Join the Samworth Brothers Family

Working for Kettleby Foods, part of the Samworth Brothers Group, a 4th
generation family business, we offer competitive benefits to all our colleagues including:

  • Enhanced Pension Scheme
  • Private Health Scheme
  • Employee Discount Scheme
  • Annual Pay Review and Profit related pay
  • Training and Progression opportunities

The Opportunity
We have the opportunity for you to join our team as Head of Commercial. The Commercial Controller - will be responsible for the relationship and management of retail customers within the meals business. We currently supply meals ranges across a number of cuisine types into multiple retail customers.


The primary function of this role is to build close and trusted relationships with the customer to ensure we have full visibility and are active leaders within the categories we operate to leverage all opportunities and increase our influence.

You will be the key contact through which all communication will be managed in and out of the business.


You will work closely with the customer and internal functions to oversee the successful management of NPD & EPD launches, end to end activity, promotional and pricing strategies including the management of cost and flow through models.

All change will be managed with full transparency with key stakeholder support.


You will have direct reports who will primarily manage the day to day customer contact and administrative tasks for example forecasting, customer requirements (new lines forms, promotions, invoices) and other internal documentation such as Gate Zero's.

You will implement a development plan for the individuals which encapsulates key strengths, development area's and plans to support these along with a clear career development path to follow all tailored to suit the individual's needs and aspirations.


You will also perform a key leadership role within the business to drive the business strategy in conjunction with customer plans.

You will drive and support internal processes and ways of working to strengthen and develop other supporting functions.

In this role you will be:

  • Active management and full accountability of all financial metrics to the agreed minimum gross margin % and NOP %
  • Take a leadership role across all functions in key decisionmaking using experience, judgement, commercial acumen with a full understanding of any potential impact to the business or customer with mitigating factors.
  • Responsibility for the management and accuracy of the commercial forecast change process with all changes being captured and communicated to relevant stakeholders.
  • Ensure that all customer administrative tasks are completed to a high standard
  • Ensure customer service levels are manged and maintained with high quality communication between the business and our customer with any appropriate actions implemented and followed up.
  • Work with development, process, technical and operations to track the progress of NPD/EPD/E2E launches to ensure all target dates are hit and commercial/financial expectations are tracked and measured. This also includes the active mitigation of any impact due to delist of products, high MOQ's or any other stock exposures.
  • Play an active role in the development of the business strategy and the scope of each customer within the strategy.
  • Development and implementation of customer plans through effective category and development insight which elevates Samworth Brothers meals within our customers to a category leader and supplier of choice.

The Right Person
We are one big team, and we look for people to join our business who want to work with others but take responsibility for doing their best every day to help to make the business a success

We also need:

  • Degree education or equivalent preferred.
  • Experienced within FMCG with Food Manufacturing
  • Excellent leadership skills with strong interpersonal and communication skills to enable highly effective influencing across the business, group and customers.
  • High commercial acumen and numerical ability to facilitate effective decision making and the proactive management to minimise any impact
  • Strong organisational, presentation and project management skills to assist with deadline delivery

The Company
Kettleby Foods, based in Melton Mowbray produces a range of high quality chilled Ready Meals supplying major retailers. We take pride in our family feel within our businesses and work together to make things happen.

We can offer you the stability of a wider group as well as the opportunities that that offers if you wish to progress your career with us.

We are family and we would like to invite you to be part of that and support our teams in delivering great products to all of our customers.

**_ Samworth Brothers do not engage with unlicensed gangmasters or third parties. Samworth Brothers will NEVER ask you for money in order to provide you with employment. If you are in an

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