Player Community Lead

2 weeks ago

London, Greater London, United Kingdom Fortis Games Full time

Who we are
At Fortis Games we aspire to make great games that bring people together while redefining how game companies work.

We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other.

Through our game communities, we will create powerful connections and lasting memories.

We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and background impact the games we make.

We are an early but mighty organization with a leadership team of game industry veterans.

There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company.

If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.


OVERVIEW:

The Community Development Team is looking for a Player Community Lead to join our team.

In this role, you will work closely with the Head of Player Community and our Player Community team to be deeply embedded within our game team and player community while acting as the connective tissue between stakeholders.

You will be able to contribute to developing our community engagement strategies, sentiment analysis and reporting, creating meaningful feedback loops, and foster a healthy and connected community where our players feel membership and belonging.


ABOUT THE ROLE:

  • Act as a core game team member and provide community perspective throughout every phase of the game development process.
  • Create and oversee datadriven feedback loops that are both qualitative and quantitative between game and crossfunctional teams ensuring community is considered and represented.
  • Identify unique and meaningful community connection opportunities for our teams to develop strong connections within our player base.
  • Own realtime sentiment analysis and reporting to keep our teams in the know of our community.
  • Partner with Community Platforms team to develop engaging communityfocused campaigns that show authentic connection and understanding of our player base.
  • Work directly with community leaders, content creators, and the community as a whole to make sure the voice of our players is represented.
  • Help build, lead, and nurture the growth of the Player Community team.
  • Share learnings with the broader organization and contribute to our community strategy's overall development and involvement in the Fortis portfolio of games.

WHAT YOU'LL ACHIEVE:

  • Assist in building and maintaining our feedback loops and sentiment reporting that is shared with our game teams along with the company as a whole.
  • Help develop and implement community management best practices by identifying key community members, encouraging healthy relationships between the community and Fortis, and help define what community membership looks like for Fortis.
  • Assist in creating and managing community campaigns and initiatives to foster player engagement, retention, and growth.
  • Collaborate with internal teams, including game developers, marketing, and creative, to ensure community perspective and authenticity.
  • Engage with the community by responding to inquiries, feedback, and comments across social media channels, fostering a positive and supportive environment.
  • Monitor community discussions and sentiment, providing insights and feedback to improve community engagement strategies.
  • Collaborate with external partners, such as influencers and content creators, to amplify our community reach and engagement.
  • Support channel specialists' recruitment and onboarding process once the team expands, providing guidance and mentorship.

WHAT YOU'LL NEED TO BE SUCCESSFUL:

  • A gamer at heart, someone who can assimilate into gaming communities and has a true passion for the games they help create.
  • Ability to have successful and productive conversations about game direction, community requests, and business goals and find the balance between conflicting opinions.
  • Desire to come to the table with solutions and proactive feedback in the spirit of collaboration supporting the player community.
  • A finger on the pulse of the Fortis and greater gaming community, surfacing trends, industry shifts, and community members representing who we are, what we care about, and what our company should know.
  • A deep understanding of the relationship between the studio and game communities and the connections that drive those relationships.
  • A willingness to experiment and craft new means of connecting our external communities with internal development teams to foster strong relationships.
  • Ability to communicate platform strategies to persuade senior leaders, community leads, and development leads of their value and efficacy.
  • Familiarity with various social media platforms and community channels, including Sprout Social, Discord, Reddit, Facebook, Instagram, Twitter, TikTok,

  • Director of Sales Operations

    2 weeks ago

    London, Greater London, United Kingdom JW Player Full time

    About JW Player:JW Player is the leading video software and data insights platform that gives our customers independence and control in today's Digital Video Economy. Founded over a decade ago as an open source video player, JW Player's technology platform now powers digital video for hundreds of thousands of businesses across NA, EMEA, APAC and LATAM. Each...

  • Player Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Aardvark Swift Full time

    Aardvark Swift is working with the amazing Winkel Games to help them find a passionate and experienced Player Support Specialist to join their hyper casual and competitive mobile gaming studio based in LondonAs the Player Support Specialist, you will be part of an agile team and will be responsible for the organisation's player support activities. You'll be...

  • Marketing Director

    2 weeks ago

    London, Greater London, United Kingdom Ready Player Me, Inc. Full time

    There are millions of virtual worlds people visit every day to play games, socialise, and collaborate. We are on a mission to break down virtual walls to enable a more open and connected virtual world. Ready Player Me is a cross-game avatar platform for developers, players, and content creators. We give players an avatar that travels with them across...

  • Player Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Webb Technology LTD Full time

    Who We Are Welcome to Webb Technology, the trailblazing gaming company building the Worldwide Webb, the MMORPG you wish you had growing up. Explore traditional world quests, player progression, resource collection, trading and crafting, embark on a dungeon crawler with raid bosses, or compete in a 5v5 MOBA. Our pixel art browser game invites players to...

  • Golborne Community Champions Project Lead

    2 weeks ago

    London, Greater London, United Kingdom Venture Community Association Full time

    What the role entails Recruiting, engaging and motivating a team of Community and Maternity Champion volunteers, ensuring they are drawn widely from the community and supporting them in their personal and professional development As the project lead, you will be responsible for the performance, management, monitoring and reporting of outcomes Working in...

  • Cpe Lead

    2 weeks ago

    London, Greater London, United Kingdom Community Fibre Full time

    Hi there Thanks for stopping by our job advert.We're Community Fibre and our mission is to bring better internet to everyone. You won't find any old and slow copper technology here. Our network, which we own and have built, is 100% full fibre. We install it directly into our business customer's premises and into our consumer's homes. We provide market...

  • Senior Consumer-Player Insights Manager

    4 weeks ago

    London, Greater London, United Kingdom King Full time

    Craft:MarketingJob Description:We're excited to offer a 12-month fixed-term contract (FTC) in our dynamic Consumer Marketing team at KingIf you're passionate about games and consumer insights, we want you to help us take Candy Crush Saga to the next level.As a key player on our team, you'll design and implement innovative consumer research programs,...

  • Women's Player Education and Lifestyle Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Kick It Out Full time

    Women's Player Education and Lifestyle Coordinator (part-time) Unite the Game and Inspire the Nation through Winning England Teams. Are you experienced working within secondary school/post-16 education settings?We are excited to be searching for a Player Education and Lifestyle Coordinator to join the team on a part-time basis (0.5 FTE) The post holder...

  • Community Lead

    2 weeks ago

    London, Greater London, United Kingdom McDonald's Corporation Full time

    McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day: in more than 100 countries. It has operated in UK since 1974 and the business is growing continuously with more than 1,400 restaurants and over 154,000 employees. McDonald's UK & Ireland has a proven track record of investing...

  • Programme Lead

    2 weeks ago

    London, Greater London, United Kingdom TNL Community Fund - English Full time

    About The Role:The National Lottery Promotions Unit (NLPU) raises positive public awareness of National Lottery brand and the funding which changes the lives of ordinary people through the £30 million it raises every week for good causes all across the UK. National Lottery players help build local communities, power sports teams, protect the environment,...

  • Senior Community Mental Health

    2 weeks ago

    London, Greater London, United Kingdom Community Links Full time £34,398

    Senior Community Connector - Mental Health Full-time Contract type: Full time - permanent Service type: Community Links Community Links is a hubtackling health and social inequality in East London and beyond. We take our local knowledge of what works to influence national decision making.Catch22 is a social business which design and delivers services that...

  • Community Matron

    2 weeks ago

    London, Greater London, United Kingdom Central London Community Healthcare NHS Trust Full time

    We are looking for a highly skilled Nurse with (or prepared to develop) advanced assessment and prescribing skills to join our well established team. You will work with our multidisciplinary Integrated Domiciliary Service (IDS) which utilises technology via virtual MDTs to improve communication and response time and enables clients to remain in their own...

  • Communications Lead

    2 weeks ago

    London, Greater London, United Kingdom TPP Recruitment Full time

    Are you an experienced communications professional looking for a fresh new career challenge?Would you like to support a human rights non profit organisation fight for change?If your answer to the above is Yes, we would like to hear from you.We are working with a UK human rights charity whose aim is to end female genital mutilation. Based in London their...

  • Communications Lead

    2 weeks ago

    London, Greater London, United Kingdom CloudKubed Full time

    Communications Lead - Contract Position – Public Sector – SC ClearedRole Overview:We are seeking a dynamic and experienced Communications Lead to join our team and to provide Communications expertise for a huge Core Cloud project for one of our key customers. This pivotal role will lead our communications strategy, ensuring that our internal and external...

  • Communications Lead

    2 weeks ago

    London, Greater London, United Kingdom CloudKubed Ltd Full time

    Communications Lead - Contract Position – Public Sector – SC Cleared Role Overview: We are seeking a dynamic and experienced Communications Lead to join our team and to provide Communications expertise for a huge Core Cloud project for one of our key customers. This pivotal role will lead our communications strategy, ensuring that our internal and...

  • Community Enterprise Catalyst

    2 weeks ago

    London, Greater London, United Kingdom Community Catalysts C.I.C. Full time

    Job descriptionCommunity Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We're working in partnership with The Royal Borough of Kensington and Chelsea and need an energetic, and imaginative person to coordinate things for us.We are looking for a Catalyst who will lead The Royal Borough of Kensington and Chelsea...

  • Communication and Programme Lead

    2 weeks ago

    London, Greater London, United Kingdom Alex Ferry Foundation Full time

    Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?If this sounds like you, and you have a mixed skill set that includes some or all of; communications ( internal and external ), project management,...

  • Communication and Programme Lead

    4 weeks ago

    London, Greater London, United Kingdom Alex Ferry Foundation Full time

    Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?If this sounds like you, and you have a mixed skill set that includes some or all of; communications ( internal and external ), project management,...

  • Communications Lead

    2 weeks ago

    London, Greater London, United Kingdom Spotlight Recruitment Full time

    Job Description Communications Lead – Research – Salary up to £60k pro rata (12-month FTC) – Remote or Hybrid (London). Our client is an exciting new start-up, focused on researching public opinion. They study the narratives, messengers and experiences shaping public opinion now, whilst also looking to the future. They are looking for an...

  • Communications Lead

    2 weeks ago

    London, Greater London, United Kingdom Great Ormond Street Hospital NHS Foundation Trust Full time

    We are looking for a unique communications professional to lead on a new specialist NHS service for children and young people. This new role is responsible for the leading the communications work for the NHS Children and Young People's Gender Service (London) which starts in April this year. You will be working with and supporting communications...