desktop Support Engineer

1 week ago


Camden Area, Greater London, United Kingdom Harrington Starr Full time
IT SupportnTech Bar / Walk Up Service / IT Bar

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the point of contact on the tech bar support team.

ResponsibilitiesnProvide quick-fix support by working on a tech bar/ genius bar to troubleshoot issues with traders.nManage and address electronic tickets efficientlynCommunicate effectively with traders, senior stakeholders and vendorsnTroubleshoot and configure software and hardware


Qualificationsn2+ years' of technical support experiencenMust have IT Support experience working on a tech bar where you are approached with technical issues that need troubleshooting.

nStrong background within financial services

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