Onsite Engineer

2 weeks ago

Camden Area, Greater London, United Kingdom OryxAlign Full time

OryxAlign ProfilenOryxAlign has grown very successfully since its inception in 2006 and is now a highly respected Managed Services Provider with a well-established and growing brand and client base.

The company has invested significantly in its people and business infrastructure over this period and continues to do so; we now employ more than one hundred staff in our London, Manchester, and Manila offices.


OryxAlign's business model is based on three core elements: delivering an excellent service; client intimacy to develop trusted partnerships with a broad client base; and high levels of operational efficiency.

To maintain relevance as a Managed Services Provider in an evolving market, we continue to make significant strides in all three areas.

To support the company in its journey, we require the right talent, which we will reciprocally invest in.

Role overviewnAs a 1st Line Support Engineer, you will be providing on-site technical support to OryxAlign's diverse client base. The Support Engineer will have a 1st line skill set in network, telephony, wireless, backup, server, and desktop administration. Along with desk side support, having exceptional communication skills, attention to detail and working to a very high standard. 1st Line Support Engineers role includes working and operating at best practice standard in day-to-day and ongoing engineering activities.


1st Line Support Engineers are based on client site and at the company's head office in the City of London.

You must be prepared to travel as part of your daily job, whilst most of our clients are locates within London occasional travel to remote client sites may be required.

The role is hybrid so whilst not attending client site, time will be spent support our Service Desk and activities directed by the Service Delivery Manager.


The 1st Line Support Engineer role is focused upon the day-to-day delivery of IT support services and onsite administration for OryxAlign clients which needs to be completed in an effective manner with good attention to detail, accuracy and good ticket management skills.

The nature of our business requires a high level of flexibility, common-sense and initiative.

What we need from our 1st

Line Support Engineers:
nYou will be competent and confident in the administration and fault finding of the below technologies and to have 2-3 years' experience Microsoft Windows 10 and 11 Desktop OSnMicrosoft Azure and Office 365nBasic Active Directory, Group Policy, DHCP, DNSnBasic networking Experience (routers, switches & firewalls)nData Backup TechnologiesnExperience with VMware, Hyper-V, VoIP and PBX systemsnExperience with various Anti-Virus or EDR technologies – deploying and troubleshootingnGood understanding and troubleshooting of 3rd party LOB ApplicationsnGood knowledge of MSP RMM toolsets, particularly ConnectWise AutomatenExcellent knowledge of Ticketing systems, particularly ConnectWise ManagenWork to SLA thresholds for incident(s) and service request(s)


You will also need to demonstrate:nExperience of hardware troubleshooting and problem solving.nAbility to quickly learn new applications and technologiesnAble to install, configure, upgrade and relocate hardware, software and print devices.nAdminister backups and restoresnStandard business apps (Office, Adobe, etc).nNetwork trouble shooting, general WAN/ LAN trouble shootingnGood experience with standard server hardware and software.nMSP ExperiencenStrong communication and customer service skills.nAble to prioritise and schedule own workload.

nAdministration and update of technical records


QualificationsnEssential – Any Microsoft 365 cert / Azure cert.nEssential – Any desktop support certification.nDesirable – Bachelor's degree in computer science, Information Technology, or a related field.

nDesirable – ITILv3 or V4 foundation

What you will get from OryxAlignnAlong with competitive salary and training and development you will receive leave entitlement of 23 days plus one volunteer day, discretionary bonus of up to 10% of salary, private medical through Vitality, group personal pension - 4% employer and 5% employee contributions and Life Insurance at 4 x salary

nOther benefits include:
nEmployee Assistance Programme and access to Online GPnSocial events throughout the yearnCycle to worknTechnology LoansnWellbeing initiativesnLong service leavenReward and recognition awardsnLunches on All-In Office Days

Equal opportunitiesnOryxAlign prides itself on People and Culture. We have a wide variety of nationalities, ages, and gender. We are an equal opportunity employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.

We welcome applications from any background.

  • Full Stack Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Venture Up Full time

    Full stack Software Engineer– LondonnSports Analytics & Statistics CompanynFulltime onsite*Please note this role cannot sponsor. Please do not apply if you are seeking sponsorship*A Full stack Engineer is required for an exciting and innovative Software sports betting company based in London. The successful candidates will be working closely with the...

  • Information Technology Field Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Wizard IT Full time

    Wizard are looking for an experienced IT engineer to join the fast growing team.nThe job will be based at ourLondon officeand there is a requirement for onsite work at clients sites.The role will be a 50/50 split between office based work and onsite support across all our clients inside out outer London.ResponsibilitiesnWorking alongside the helpdesk and...

  • Java Engineers

    2 weeks ago

    Camden Area, Greater London, United Kingdom Oliver Bernard Full time

    Java Engineers- Trading PlatformJava Engineers - Trading PlatformnLondon, Oxford St (1-2 days per week onsite)nUp to £120,000 p.a. + bonusLeading financial trading house who have a vibrant office on Oxford Street and have a flexible hybrid split between office and home are looking for a Senior Java Developer. You will join their team, becoming a key member...

  • Python engineer

    1 month ago

    Camden Area, Greater London, United Kingdom Global Resourcing Full time

    Python Engineer Django, RESTful, MicroservicesPermanentHybridCanary Wharf (2 days onsite per week)Circa £70000 per annumWe are seeking a Python Engineer to join a growing team of Software Engineers, Data Modellers and Quants. You will help design, develop, and maintain a digital platform comprising multiple applications including settlement tools,...

  • Python engineer

    4 weeks ago

    Camden Area, Greater London, United Kingdom Global Resourcing Full time

    Python Engineer Django, RESTful, MicroservicesPermanentHybridCanary Wharf (2 days onsite per week)Circa £70000 per annumWe are seeking a Python Engineer to join a growing team of Software Engineers, Data Modellers and Quants. You will help design, develop, and maintain a digital platform comprising multiple applications including settlement tools,...

  • Security Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Revolution Technology Full time

    Our client are a global consultancy, working on an exciting project in the financial services sector. They are on the lookout for a Security Engineer to come in on a contract basis.Key Skills/Requirements:nLinux environment experience in Banking domainnMust have vulnerability/patch management experiencenPython Scripting experiencenCloud experience (ideally...

  • Senior Java Software Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Oliver Bernard Full time

    Senior Software Engineer - Trading 3 days per week onsite, Oxford Street, Londonn£75, ,000 depending on experiencenJava, Spring Boot, React, Docker, Kubernetes, Low Latency FXHiring at all levels, strong package and flexible salaries.Leading financial trading house who have a vibrant office on Oxford Street and have a flexible hybrid 2-3 days split between...

  • Software Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Formula Recruitment Full time

    Software EngineernUp to £60,000 + BonusnHybrid - 1 day per week in Central LondonAn up and coming tech start-up in the Pet Industry are seeking a mid-level Software Engineer as they embark on further new-feature development.Their unique application is rated as one of the highest within the Pet market and their tightly knit team has already succeeded in...

  • Mobile QA Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Revolution Technology Full time

    Our client are a global consultancy, working on an exciting project in the payments space. They are on the lookout for a Mobile QA Engineer to come in on a contract basis.Key Skills/Requirements:nTesting experience on iOS and/or Android platformsn3 years minimum Mobile Automation experience (Appium etc.)nMust have Java experiencenMust have Espresso...

  • Senior Microservices Architect/Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Orbis Group Full time

    Senior Microservices Architect/Engineer - Java - Kafka/MQ - DevOpsOur client, an award winning consultancy is looking for an experienced architect/engineer that has strong commercial experience with implementing Microservice Architecture in Production using the following technology:Java 8, RESTful API, Sprint Boot, JPA, DB2nEvent-Driven-Architecture using...

  • Mechanical Maintenance Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Preston Recruitment Full time

    Mechanical Maintenance Engineer - Facilities Management - Hard FM - Liverpool St, LondonAre you an experienced Maintenance Engineer looking for a new challenge?My client is a market leading facilities management organisation, who due to a promotion are seeking a Mechanical Maintenance Engineer to join the onsite maintenance team based corporate office close...

  • 3rd Line Support Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Revolution Technology Full time

    Our client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rd Line Support Engineer with development experience to come in on a contract basis.Key Skills/Requirements:nExperience with PythonnUnix Shell ScriptingnJob scheduling using Autosys or similarnAzure SQL/NoSQL...

  • Senior Software Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time

    Senior & Staff level Full Stack Engineers required on a Permanent basis for a B2B SaaS startup company in London.To date, they've raised 5 million at seed round via some of the top VCs, and are looking towards Series A in the near future, founding team consists of engineers from the likes of Freetrade, Cazoo & Primer.Their platform is solving lots of...

  • Managing Platform Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Trust In SODA Full time

    Job Title: Managing Platform EngineernLocation: London - (Up to 6 day a Month onsite)nSalary: Up to £115knStart: ASAPnStack: AWS, Docker, Kubernetes, Terraform, Jenkins, Ansible, Linux, Python, Go, Bash, DevOpsMy client is a global consultancy known for its expertise in managing complex requirements and driving digital transformation. They are seeking a...

  • Geospatial Data Visualization Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom EVONA Full time

    Geospatial Data Visualization EngineernHybrid (1 day onsite – Mayfair, London)Job Description:nYour chance to join a company at the heart of geospatial intelligence. This role is focused on our energy and maritime products and presents an exciting opportunity for developers to collaborate in a cross-functional setting alongside global experts. You will...

  • Senior Platform Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Formula Recruitment Full time

    Senior Platform EngineernSalary: Up to £85,000 plus equitynLocation: Remote first (onsite in Bristol 1 day per month)nType: PermanentWe are currently partnered with a FinTech-for-good start up who are enabling fund managers and investment platforms to operate with more transparency, ownership and accountability. It puts the end user at the centre of...

  • Founding Software Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom trgtment Full time

    Love the idea of being involved in the early stages of an AI start-up? Are you a TypeScript specialist who has previous experience in a growing start-up?This company are already making great strides into the use and applications of AI automation and are looking for a couple of Full Stack TypeScript Engineers who have come from a high growth Start Up...

  • Senior Machine Learning Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Harnham Full time

    Lead Machine Learning EngineernUp to £100,000nLondon (Remote - 1 day onsite per month)Company:nThis company are within the telecoms space that partner with more than 1,000 UK companies focusing on making a positive impact on people and the planet.They are looking for a Lead Machine Learning Engineer to join their team, working a part of the Data Science...

  • Shift Lead Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom ISS Facility Services UK Full time

    Strong salary plus shift allowance and further benefitsn4 nights, 4 off, 3 days, 3 nights, 4 off, 4 days, 6 offnSingle site in Canary WharfnNo call out, overtime available*Role is Deputy Shift Lead, supporting Shift Lead in running the team*Here at ISS, as one of the UK's premier Facilities Management (FM) companies we are now looking for x2 Shift Engineers...

  • Senior Java Software Engineer

    2 weeks ago

    Camden Area, Greater London, United Kingdom Oliver Bernard Full time

    Senior Software Engineer - London, Hybrid - £75k + BonusCompany Overview :Join a renowned FinTech company situated at the heart of Central London, revolutionizing the concept of payments. They are on the lookout for a proficient Java Engineer who can contribute to generating significant solutions using cutting-edge Java technologies like Spring Boot,...