Accounts Payable and Receivable: Virgin Atlantic

2 weeks ago

Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

Job Details

Hours :37.5 hours per week, Monday to Friday

Location :Hybrid remote working - VHQ Crawley, West Sussex

Contract :FTC/Secondment until 30 September 2025

Closing Date :Tuesday, 4 June 2024

In a nutshell

In this role as Accounts Payable and Receivable Assistant you'll work within the Query Management Team, responsible for resolving queries that result from invoice processing within the Working Capital function. You will cover Accounts Payable, Accounts Receivable and Expenses invoices, and works closely alongside the Transactional Team to deliver an efficient service to our internal and external customers.

Working alongside our offshore team on query resolution, training, and ongoing support for complex transactions that deviate from standard O2C / P2P processing. You'll seek simplicity in our processes, supporting the Transactional Processing Team to problem-solve repeat issues and assist in the delivery of improvements that future-proof the team, delivering economies of scale and ultimately supporting in achieving a reduced cost per invoice for the VAA business.

Day to day

  • Ensure complex and difficult process issues are resolved and procedurally documented, whilst implementing change to reduce process complexity
  • Act as key point of contact for issues both from suppliers and the wider business, whilst demonstrating best customer service
  • Offshore team training/coaching to raise the standard of service and quality of output, ensuring that ongoing procedural changes are implemented in a timely manner and team are confident in the delivery of outsourced activities
  • Continuous review of existing processes within function; striving for improvements to optimise efficiencies and streamline activities, whilst not impacting internal controls. Identify any system issues and raise change requests/incidents where appropriate, managing to completion, including UAT and implementation of changes.
  • Provide ad hoc project support and actively participate in Working Capital wide tasks where required, e.g. systems upgrades, audit results etc.

About you

Do you have knowledge of core systems used within Working Capital and Finance, including Oracle, Ultramain, Clearing Houses and TBX? Then this could be the role for you

Alongside the above, we are looking for the following:

  • Understanding on how P2P and O2C processes work across all business divisions
  • Ability to work at a fast pace - capable of working simultaneously on more than one task and appreciative of the organisation's deliverables and workstreams
  • Numerical and methodical approach with high attention to detail
  • Effective communication skills - both spoken & written
  • Interpersonal skills with the ability to liaise with staff at all levels
  • Good IT skills i.e. Microsoft Excel, Outlook, PowerPoint etc.
  • Experience in process automation / improvement activities desired

Does the above sound like you? Then we'd love to hear from you

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team,( feeling confident that we've got your individual considerations covered.

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