Engineer – Technical Operations

3 weeks ago

Crawley, West Sussex, United Kingdom Virgin Atlantic Full time


Job Details
Salary: Competitive + shift allowanceHours: Full Time - 4 on 4 off, days and nights Location: VHQ - Operations Control Centre - Crawley Contract: PermanentClosing Date: 22nd May 2024

In a nutshell
At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.
We have one of the cleanest and greenest fleets in the sky, from Airbus A350s and A330neos to the Boeing 787s. Our Engineering team is made up of aircraft maintenance technicians, engineers, planners, and supply chain teams that help make sure they're well maintained and ready to get our customers to their chosen destinations. So, if you're ready to take your career to new heights, read on
As Technical Operations Engineer, you will be accountable for providing technical support, fleet monitoring, AOG management to all Virgin stations worldwide as well as communications to operations on a 24hr, 7 days a week basis. Working with the Engineering Operations Manager, you'll manage all of the operational disruption caused by technical situations, in order to deliver the commercial flying programme safely, on-time and protect the NPS. The supporting element of the role is that of providing defect analysis, repetitive defect monitoring, control and the formulation and implementation of correction plans as well as assessing Deferred Defects Levels, defining and co-ordinating action plans to maintain these within the Company set criteria.
Day to day
Operational Control and Decision Making
  • Minimise Engineering delays by providing backup and support as necessary, including the provision of EASA Part 21 non-structural design support IAW VAA design organisation procedures.
  • Following Published AOG management process ensure that as focal for an AOG recovery parallel path actions are formulated and deployed.
  • Manage the day to day engineering operation through fleet monitoring and defect management.
  • Ensure published departmental procedures for AOG management and reporting are followed consistently by all.
  • Ensure customer experience and NPS impact is considered in decision making.
  • Safety and compliance must be driven by Technical Operations in all decision making use of Risk.

Assessment Fleet monitoring and control
  • Pro-actively review AHM/Airman/Ultramain systems and review all outstanding defects on the VAA fleets daily to eliminate high/medium risk and recurrent defects by fleet.
  • Trend monitoring of aircraft systems highlighting adverse trends via Engineering orders.
  • Provide fully defined tasks where applicable (TSEO and DD Management) to rectify.

Repetitive and time limited defects
  • Constant monitoring analysing and evaluating of defects and provision of recommended maintenance actions to limit or stop re-occurrence.
  • Solution finding
  • Provide fully defined tasks (TSEO and DD Management) to rectify
  • Draw on support required by Engineering Services or OEMs to allow rectification of time limited defects

Continuous Improvement
  • Total ownership of aircraft condition and compliance whilst being the focal point of all Line/Base maintenance activities.
  • Evaluate all Technical delays for appropriate follow up and Root Cause investigation.
  • Compile and publish AOG logs with allocated actions for immediate and longer-term follow up via operational review meetings
  • Review of AOG situations post the event with recommendations for improvements to current processes

Reporting
  • Accurate and regular reports compiled and issued to the business regarding AOGs
  • Clear and timely delay reporting, collaborating with the business with follow up actions recorded for review and follow ups


About you
We seek people with the following skills and experience:
  • Hold EASA Part 66 B1 and or B2 Licenses, coupled with associated certification responsibilities on aircraft types operated by the company OR hold a Degree qualification / HND in a relevant Engineering subject.
  • Have experience and in depth technical knowledge of the Virgin fleet, sufficient to determine the airworthiness of any component or system and the ability to provide solutions to issues.
  • Have proven ability to analyse and interpret data from a wide variety of sources and make sound technical judgements and recommendations based on this.
  • -Have effective decision making skills - will be required when utilising resources such as planning of ground time workforce & expertise.
  • Have a broad understanding of the health and safety implications of actions requested or being undertaken.
  • Have proven and confident communication, influencing and negotiating skills.
  • Have a logical, analytical and creative approach to solving technical, operational and administrative problems.
  • Be able to produce technical instruction/reports for both technical and non-technical recipients.
  • Be able to make clear and unambiguous decisions and to be able to pass these on in situations of pressure.
  • Be current on Human Factors, Part M and appropriate recurrent training programs
  • Be computer literate with working knowledge of Virgin IT systems, Microsoft office.

The perks
We offer a competitive basic salary, with the addition of a shift allowance and fantastic development opportunities to grow and evolve. And of course, we're renowned for our brilliant staff travel benefits, which are among the best in the industry. We encourage everyone to take on the world, and you're no exception.

Be yourself
Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, () feeling confident that we've got your individual considerations covered.

  • Engineer - Technical Operations

    6 days ago

    Crawley, West Sussex, United Kingdom Virgin Atlantic Full time

    Home » Jobs » Engineer – Technical Operations Hours: Full Time - 4 on 4 off, days and nights Location: VHQ - Operations Control Centre - Crawley Contract: Permanent Closing Date: 22nd May 2024 In a nutshell At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel...

  • Technical Operations Engineer

    4 weeks ago

    Crawley, West Sussex, United Kingdom Digital Realty - Multi-Lingual 2023 Full time

    Your roleYou'll be carrying out technical maintenance, repairs and installations and providing first and second line support in our data centre to meet customer SLAs. This involves monitoring buildings, environmental conditions and relevant systems as well as technical equipment, and reporting issues to minimise downtime and ensure maximum performance and...

  • Technical Operations Engineer

    3 weeks ago

    Crawley, West Sussex, United Kingdom Digital Realty - Multi-Lingual 2023 Full time

    Your roleYou'll be carrying out technical maintenance, repairs and installations and providing first and second line support in our data centre to meet customer SLAs. This involves monitoring buildings, environmental conditions and relevant systems as well as technical equipment, and reporting issues to minimise downtime and ensure maximum performance and...

  • Technical Sales Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom Humres Technical Recruitment Ltd Full time

    Role:Technical Sales Engineer Construction Safety EquipmentReporting To: General ManagerBased: CrawleyScope:This is both an office and field-based sales role. The sales team have a clear emphasis on the development of safety equipment for the construction and facilities management sectors predominantly. The responsibility for sales forecasting and plan...

  • Technical Sales Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom Future Engineering Recruitment Ltd Full time £45,000 - £65,000

    Technical Sales EngineerAre you ready to embark on an exciting opportunity as a Technical Sales Engineer at a leading company in the data centre industry? This role offers not just a job but a career path filled with growth and development opportunities. Join a team that values your technical expertise and commitment to customer satisfaction.Your...

  • Sales Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom Advanced Technical Recruitment Full time

    Do you have a background in Sales and Electronics ?My client who is a leading supplier of Electronic Test equipment, now seeks a further Sales Engineer to join their team.Taking responsibility for the East/South East of the UK you will be working as part of a team of sales engineers, under the guidance of the Sales DirectorBased in the East/South East of the...

  • Technical Trainer

    6 days ago

    Crawley, West Sussex, United Kingdom Elekta Full time

    Are you a current Elekta employee?Find Jobs - ElektaWant to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers - healthcare professionals who use our products to help patients and their communities.We currently have the following opportunity available -...

  • Field Service Engineer

    3 weeks ago

    Crawley, West Sussex, United Kingdom Rise Technical Recruitment Ltd Full time

    Field Service Engineer (Home Based)£ Training + Van + Overtime + Laptop + Phone + Healthcare + Meal Allowance + Pension Home Based Living in Crawley or surrounding areas and paid door to door Are you a Field Service Engineer from diesel engines looking for manufacturer's factory training with an industry leading company, offering lots of overtime and...

  • Technical Trainer

    6 days ago

    Crawley, West Sussex, United Kingdom Elekta Full time

    Are you a current Elekta employee?Find Jobs - ElektaWant to join a team with a mission to improve and save lives?We continually look for motivated and skilled individuals who are interested in supporting our customers - healthcare professionals who use our products to help patients and their communities.We currently have the following opportunity available -...

  • Head of Technical

    5 days ago

    Crawley, West Sussex, United Kingdom Thales Full time

    Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar,...

  • Training Operations Manager

    6 days ago

    Crawley, West Sussex, United Kingdom iO Associates - UKEU Full time £58,000

    Training Operations Manager at a Development Company Location: West Sussex (Hybrid) Type: Permanent iO Associates have partnered with a development company in Burgess Hill to assist in their recruitment of a Training Operations Manager. The company are a global business that provides pumps, valves and industrial vacuum technology which are designed to reduce...

  • Head of Technical

    6 days ago

    Crawley, West Sussex, United Kingdom Thales Part time

    Location: Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar,...

  • Cloud Operations Security Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom Elekta AB Full time

    Cloud Operations Security Engineer page is loaded Cloud Operations Security Engineer Apply remote type On-Site locations Crawley time type Full time posted on Posted 4 Days Ago job requisition id R Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta . Want to join a team with a mission to...

  • Engineering Manager

    6 days ago

    Crawley, West Sussex, United Kingdom Omni Full time

    Engineering Manager | Crawley | up to £69, % bonus | Aviation Currently looking to recruit an experienced Engineering Manager to look after the Technical Operations based in Crawley (Airport) looking after the planned / unplanned maintenance within Baggage department. To provide Technical (M&E) and Engineering specialist expertise and guidance. Included...

  • Training Operations Manager

    5 days ago

    Crawley, West Sussex, United Kingdom iO Associates - UKEU Full time

    Job Title: Training Operations ManagerCompany: Development Company in Burgess HillLocation: West Sussex (Hybrid)Type: PermanentiO Associates has teamed up with a development company in Burgess Hill to aid in their search for a Training Operations Manager.The company is a prominent global business specializing in pumps, valves, and industrial vacuum...

  • Cloud Operations Security Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom Elekta Full time

    Elekta Helping clinicians treat cancer & brain disorders through precision radiation medicine. Our radiotherapy treatments target the tumour & protect the patient. View company page Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta . Want to join a team with a mission to improve and save...

  • Engineering Technician

    6 days ago

    Crawley, West Sussex, United Kingdom London Gatwick Airport Full time

    Job Requirements To be the airport for everyone whatever your journey Engineering Technician - Transport Engineering Are you our next Transport Engineering Technician? We are looking for someone who can help us redefine what's possible for our Engineering Team. As part of our 'Grow with Gatwick' initiative you'll be provided with plenty of training and...

  • Maintenance Engineer

    6 days ago

    Crawley, West Sussex, United Kingdom REED Engineering Full time

    Reed are looking for an experienced Maintenance Engineer to join our client, you will support aviation maintenance, repair and overhaul (MRO) of commercial aircrafts.Salary:£55,000 DOE.Full time permanentposition with office in West Sussex, with travel across the UK.Key Responsibilities of the Maintenance Engineer:To use knowledge of various engineering...

  • Senior Process

    2 months ago

    Crawley, West Sussex, United Kingdom Rise Technical Recruitment Full time

    Senior Process / Chemical Engineer 75, ,000 + Excellent Company Benefits Are you from a Chemical / Process Engineering background, looking to work for a market leader in a highly autonomous role, where be responsible for the development of new designs from cradle to grave? This is a unique opportunity to work for a rapidly growing, specialist company within...

  • Technical Designer

    6 days ago

    Crawley, West Sussex, United Kingdom Duncan & Grove Full time

    Duncan & Grove is seeking a Technical Designer to join our growing design team. The candidate will work closely and collaboratively with the company's multi-disciplinary team on the detailed design of our equipment. Responsibilities will include but are not limited to: Developing 3D models and technical drawings using solidworks Preparing construction...