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Customer Service Assistant

3 months ago

Seaham, Durham, United Kingdom Aston Services Group Full time

Aston Services Group Ltd is currently looking for a centre support assistant who would be holding a current SIA License (Not essential) to provide permanent security and cleaning to Byron Place Shopping Centre in Seaham.


What we are looking for.

  • A good appreciation of customer service
  • Hardworking and reliable
  • Polite and professional

This Position is permanent working a rota of.

4 days on / 4 days off (4 earlies / Then 4 Lates) Avg 38hrs per week over the Year

1. 0600hrs-1700hrs

2. 0900hrs-2000hrs

  • Your duties will include:
  • Excellent Customer Service skills
  • High vigilance to ensure a safe / secure working environment
  • Liaising with Centre Management
  • Dealing with incidents on site reporting to management
  • Have an understanding of health & safety
  • Patrolling external areas
  • Cleaning Tasks are a Must (Centre Mall & Carpark)
  • Have good report writing skills
Full uniform is provided (head to toe)

Must be punctual and have the ability to think on your feet.

You must have the following:

  • Appropriate & current SIA License
  • Door Supervision or Manned Guarding (frontline) & CCTV is a requirement but NOT essential as training can be given.
  • Excellent written and verbal communication skills
  • Strong observational skills
  • Good understanding of Security requirements / functions
  • Good understanding of Cleaning requirements
  • Full 5 year checkable history
  • Experience dealing with emergency situation

Job Type:
Permanent

Salary:
£11.00 per hour

Licence/Certification:

  • SIA door supervisor licence.


 SIA
  • Manned Guarding


 SIA
  • CCTV

Salary:
£11.00 per hour

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Holidays
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Seaham, SR7 7DR: reliably commute or plan to relocate before starting work (required)

Experience:

- security: 1 year (preferred)

Licence/Certification:


 SIA(preferred)

Work Location:
In person

Pay:
£10.52-£11.00 per hour

Benefits:

  • Cycle to work scheme
  • Flexitime
  • Onsite parking

Flexible Language Requirement:

  • English not required

Schedule:

  • Day shift
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Seaham: reliably commute or plan to relocate before starting work (required)

Education:

  • A-Level or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person