Implementation Managers, Team Lead

1 week ago


London, Greater London, United Kingdom Adyen Full time

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice.

Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We're looking for an experienced and motivated leader to join our Implementation team to lead a team of Implementation Managers in London.

You will join a group of peers spread across London and Europe to propel our implementation team to new heights, setting the standard in the industry.

You will lead a group of Implementation Managers who specialize in the Unified Commerce domain, supporting the complex integrations and business models of our customers to give them their competitive edge.

The Implementation Management team supports our large and strategic customers in solution design, integrating and going live in the quickest and most sustainable way possible, with use of comprehensive product knowledge and industry best practices.

Implementation managers work on innovative complex projects ranging from Online payments integrations, In-Person Payments (IPP), Marketplaces, Card issuing programs and financial services.

Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.

Act as a sparring partner and escalation layer for the team of implementation managers, helping to navigate complex projects and technical challenges.

Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability.
Experienced in building and managing a team of implementation managers, technical consultants or technical project managers. This will include coaching, setting goals and objectives and training the team
Experienced with integration projects within a large global company working in professional services, finance, retail or general technology
A proven track record of helping to driving change, using data to make informed decisions on setting up tools and procedures, so that Adyen continues to be successful from an operational perspective
Able to develop effective relationships with global teams to collaborate on projects, adapting to international time constraints where appropriate
Our Diversity, Equity and Inclusion commitments
This diversity of backgrounds and cultures is essential in helping us maintain our momentum.

Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.

We aim to get back to you regarding your application within 5 business days. This role is based out of our London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
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