1st Line Support

This major manufacturer of innovative health related products – on a global scale – require an enthusiastic and driven IT support 1st line individual. The successful candidate will be required to join the IT support team in Leeds on a full-time basis and help in the provision of national 1st line IT support, IT documentation and IT purchasing / contract...

1st / 2nd Line IT Support Engineer. Based just outside to the East of Leeds but travel into Leeds city centre required as part of the role, my client has a new requirement for for an 1st / 2nd Line IT Support Engineer. This role offers 2 day remote / with 3 days site-based working. Salary: £28k-£32k + £2k On-Call Allowance after settling in period +...

We are proud of our award-winning support team that strives to provide exceptional customer service and resolves any issues promptly. As a 1st Line Customer Support Analyst, you will join our team and be responsible for efficiently addressing customer inquiries and providing technical assistance. Register your interest Register your interest, attach your...

Due to continued growth Cindercone Solutions a forward thinking integration business are now looking for a 1st Line Support Consultant to join on a permanent basis. If you enjoy problem solving or come from an internal sales admin role then I'm interested in speaking with you.My client is offering a 4.5 day working week with flexibility for homeworking for...

Education Requirements - none Experience Requirements - 2 years in a technical support role Industry - Financial services Job Location - Leeds, LS15 1AA Qualifications - none required Work Hours 37.5 hours Salary £25,000 to £30,000 circa Responsibilities and Skills: Are you currently working in a business support, technical support or help desk...

2x Roll Out Engineers (1st Line) - Outside IR3- LeedsWe are currently recruiting for 2 Roll-Out Engineers (1st Line) to work on a project rolling out new software across Yorkshire for one of our clients.Essential Skills: Good understanding of Windows Tech Excellent communication skills Contractor must have experience with end users (face to face) Driving...

Service Desk Analyst/1st Line Support - Full Time - Contract - HybridAbout the roleAs a Service Desk Analyst, you will be supporting the profitable growth of our client's business by providing strong assistance for internal teams on creating user ID's whilst proving response to the ticketing systems and phone requests that occasionally comein. This role will...

Job DescriptionKey responsibilities Achieve 100% KPI Respond to all new assigned tickets within 30 min Provide response to all open tickets every 24 hours Provide responsive support to all customer enquiries and incidents Take ownership of incidents and ensure customer communication is clear and consistent through the ticket lifecycle Manage your own ticket...

Employer description:Eat IT Drink IT are a full-service IT Solutions Provider working with hospitality customers across the UK, delivering superb levels of support. Our team of highly experienced engineers are thoroughly committed to improving IT in the hospitality sector; giving staff confidence in the products they offer, whilst ensuring that systems are...

2nd Line support Analyst – major pan European group REF1105 4.5 day working week. 4% pension Death in Service Training Additional Benefits £200 payment for on call £paid for on call / per hour. Co phone & laptop. Region West Yorkshire Role: Working in a fast paced environment with time critical resolutions required, this role is to support all...

Role: Apprentice IT Service Desk TechnicianLocation: Leeds - Brewery WharfAbout QA:QA is the UK's leading provider of tech and digital skills, including funded workplace learning programmes and apprentices. We're currently on an exciting growth trajectory and are looking to welcome an Apprentice into our IT Service Desk team based here in Leeds.We play a key...

Join Our Dynamic IT Operations Team as a 2nd Line Support AnalystThe following information aims to provide potential candidates with a better understanding of the requirements for this role.Location: LeedsAbout the RoleThe IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites...

Our client is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco, and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious...

About the roleOur Support team are an ever growing team of passionate individuals, providing first line support for our schools with first class customer service Your role as Support Team Lead will be to coach, mentor and motivate your team alongside monitoring performance and coming up with new efficiencies in our processesWe are looking for someone who can...

The CompanyThe RoleHere's how you'll do it: Troubleshoot and resolve hardware and softwarerelated issues promptly. Offer exceptional IT Support by maintaining a friendly and professional demeanour, ensuring a positive user experience. Utilise remote access tools to troubleshoot and resolve issues on users' devices when appropriate. Escalate complex issues to...

Our client is a leading and award-winning international commercial law firm with offices in Liverpool, Manchester, London, Leeds, Newcastle, Piraeus, Singapore, Monaco, and Hong Kong. With more than 950 people including 200 partners and legal directors, the firm delivers advice and strategic guidance spanning the full legal spectrum, from non-contentious...

Function:Technical Customer SupportClosing Date:Reporting to the Customer Contact Manager within the Operations Team, you'll be responsible for managing customer service & 1st line technical support enquiries for all our Egg customers and 3rd party contracts. The company has significant growth plans, we are therefore looking for an individual who can work...

IT Support / 2nd Line2nd Line Support EngineerLeeds City Centre + HybridUp to £35,000Your new roleThis role will be working closely with the IT Team, to provide 2nd line support to the wider business.Responsibilities:To provide 2nd line support through both assigned work, and escalation from the service desk and management. Investigate and resolve service...

Are you experienced in offering 3rd line customer support?Are you excellent at analyising data and coming up with solutions?Do you have the ability to multitask and work towards deadlines?My client who are based in the heart of Leeds City Centre, are specialists in delivering HR and compliance solutions for the education sector. Having recently merged with a...

2nd Line Service Desk Analyst Up to 35k 10 % bonus Excellent career progression Hybrid working 3/4 days per week remoteMy client offers ground-breaking technology for backup, disaster recovery, and business continuity solutions. They have global operations and data centres to ensure their client's business is supported 24/7/365, providing everything from...