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Maternity/Neonatal Programme Manager
3 months ago
Job summary
The Perinatal team at East Lancashire Hospitals NHS Trust are inviting applications for an experienced Maternity and Neonatal Transformation Manager. The successful candidate will be highly organised, dynamic and be passionate about facilitating ongoing and sustained improvements in the quality, safety and effectiveness of Maternity and Neonatal Services.
The post-holder will work as an integral part of the maternity and neonatal management team, and Perinatal Quadrumvirate to ensure that maternity and neonatal services are aligned with ambitions and plans set out in the maternity and neonatal three year delivery plan.
In addition the post-holder will be a leading member of the Family Care Divisional Service Improvement Team, and bring specialist expertise, guidance and leadership to ensure the wider Service Improvement Team is supported to apply service improvement approaches across the division and wider maternity and neonatal teams.
Utilising specialist improvement expertise, they will deliver key work programmes and projects, using a project management style approach to delivery. The post holder will ensure that key programmes of work associated with the perinatal national, regional and local agenda are coordinated and delivered to high standards and within set timeframes.
This is a 12 month post.
Main duties of the job
Lead and facilitate the preparation, coordination, development and delivery of maternity and neonatal transformational projects and programmes, such as the Maternity Incentive Scheme for Trusts Clinical Negligence Scheme for Trusts. Will ensure that set milestones are met and intended outputs and outcomes are achieved. Where necessary will initiate corrective action and report progress through agreed directorate, divisional and Trust governance structures. Lead and/or oversee work streams, projects and tasks with responsibility for monitoring activities and outcomes, reporting and escalating in line with agreed processes, managing links between workstreams and external dependencies and identifying and mitigating programme level risks and issues. Design and deliver key projects relating to maternity and neonatal care, including developing outline proposals, supporting the development of business cases using highly complex information, regularly presenting the case for change to decision making forums/committees, leading the discussion using negotiating and re-assurance skills and ensuring agreed outcomes. This is a non-patient facing role, however there will be occasions where the individual will engage with patients to seek feedback, which will inform the projects and programmes of work that the post holder is responsible for delivering.About us
At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.
CQC rated as 'Good' the Maternity services at East Lancashire Hospitals Teaching Hospital (ELHT) offer a wide range of birth choices for pregnancy and birth throughout the antenatal, intrapartum and postnatal periods.
Maternity services comprises of three successful birth centres and a home birth service for women receiving universal care and the central birth suite for women who require additional care. All the birth settings offer excellent facilities.
The East Lancashire Neonatal unit is based in the Lancashire Women and Newborn Centre, which is a level 3 unit offering the highest level of therapies for premature and sick babies.
Job descriptionJob responsibilities
The Maternity and Neonatal Transformation Manager will lead on the development and delivery of large scale Maternity and Neonatal transformational change programmes.
Ensure effective and efficient engagement and communication of complex information with all relevant stakeholders (clinical and managerial leaders/internal and external).
The postholder is expected to effectively communicate complex, sensitive or contentious information in a manner that is easily understood by a wide range of clinical and non-clinical users third party groups and/wider departmental team members, via a range of communication methods including presentations to large groups, reports, documentation and email.
Prepare reports and deliver presentations on highly contentious health issues to a wide range of audiences, in order to inform and influence service developments and practice.
Must be a confident presenter (verbal and written communication skills), who articulates themselves clearly and succinctly so that requests made to support evidence compilation for external submissions is direct and clear
The postholder will have demonstratable knowledge and experience of Improvement methodologies such as Model for Improvement, Collaboratives, Lean, PDSA Cycles, process mapping, gap analysis and will utilise these skills in the management of complex projects.
Have a significant role in the co-ordination of key meetings associated with the delivery of Maternity and Neonatal Programmes, which will also include attendance at wider system meetings, such as Lancashire and South Cumbria Local Maternity and Neonatal system (LMNS) meetings.
The post holder will be responsible for maintaining governance arrangements to ensure a robust audit trail of project outputs, outcomes and benefits are reported into the relevant directorate forum, regional and national submission portals.
Work alongside the Divisional Business Analyst, Divisional Accountant, Divisional Governance and other members of the Divisional Team, where appropriate, to collate, analyse and present information obtained using the appropriate methods.
Analyse a wide range of complex data sources, identify gaps in service provision and develop strategies to tackle unmet need and make recommendations for service delivery to run more efficiently, recommending schemes for waste reduction.
Provide senior managerial support deputising as required for the Directorate Manager.
Person SpecificationQualifications
Essential
oEducated to masters degree level (or equivalent level qualification or significant experience of working at a similar level) oPRINCE 2, MSP or equivalent project or programme management oLean management of equivalent qualification oEvidence of continuing professional developmentDesirable
oManagement qualification oECDL / Certificates oVital Signs training complianceExperience
Essential
oSignificant prior experience of working in the Health and /or social care environment and a demonstratable knowledge of the workings and priorities of the NHS oExperience of leading transformational change in a complex organisation ( health and/or social care) oExperience of bringing organisation to challenging situations oAbility to write formal reports and presentations, and experience of delivering them to senior groups of people oLeading on formulation of new plans, strategies and policies and demonstrable experience of implementation oExperience of communicating and engaging effectively with external agencies / stakeholders oExperience of using performance management / improvement systems oExperience of effectively managing resources (financial and others) to ensure delivery of a project / service oPrevious project management experienceDesirable
oBusiness Case development experience oExperience of leading and management of staff oExperience of developing quality and risk management assessments oExperience of developing equality and impact assessments oExperience of prior experience working in maternity and /or neonatal services programmes/projectsKnowledge and Skills
Essential
oAbility to identify organisation requirements and to apply those to a variety of situations and circumstances within the division. oKnowledge of Improvement methodologies such as Model for Improvement, Collaboratives, Lean, PDSA Cycles, process mapping, gap analysis oEvidence of delivering to challenging deadlines oEvidence of building and sustaining effective working relationships with internal and external colleagues oExcellent IT skills, including working knowledge of Microsoft Office - Word, Excel, PowerPoint, Project, SharePoint oResilience to deliver projects and key benefits when faced with opposing views oAbility to motivate, enthuse and empower othersDesirable
oKnowledge of Corporate Governance oKnowledge of Standing Financial Instructions and good governancePersonal Attributes
Essential
oAbility to cope under pressure and meet challenging deadlines oHas a responsive, solution focussed approach to addressing issues and barriers oAbility to work autonomously and be self-motivating Able to work collaboratively or as a team and can regulate behaviour even when provoked or challenged Able to think conceptually; recognising assumptions, interpreting and evaluating arguments and deducing inferences Strategic and analytical thinker who can anticipate obstacles and think ahead with strong diagnostic and problem solving skills Able to manage conflict in order to bring about positive outcomes