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Receptionist

4 months ago

Brighton, Brighton and Hove, United Kingdom The Lanes Hotel Full time

We are looking for two experienced, reliable, responsible and confident individuals to join our front of house team in the position of 'Hotel Receptionist'.

The position requires a confident and friendly individual who has excellent organisation and communication skills.

The role requires the individual to work 8-hour shifts, either 5 times or 4 times a week.

We are looking for an individual who has recent hotel experience, especially in a front of house role.


Due to the responsibility of the position, we are looking for a confident individual who has an excellent work ethic, is extremely reliable and can work under pressure.

Duties throughout each shift will include:

  • Greeting guests
  • Handling guests enquiries
  • Taking and making new hotel reservations
  • Checking in / out guests
  • Taking payment from guests
  • Selling drinks at the bar
  • Handling guest complaints and resolving them to a satisfactory level
  • Looking after the security of the hotel and guests
  • Completing all necessary reports required throughout the shift
*Please note this list is not exhaustive and is just an example of some of the responsibilities of the role.


As a hotel which is open 355 days a year, should shifts fall on Bank Holidays and/or weekends, the shift will be required to be worked.


Job Types:
Full-time, Permanent, Temporary contract

Contract length: 6 months

Salary:
£9.60-£12.44 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

Experience:

  • Hospitality: 1 year (required)

Language:

- fluent English (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
RECEPTION/04.2024

Expected start date: 21/04/2024