![County Broadband](https://media.trabajo.org/img/noimg.jpg)
Customer Connections Service Support
2 weeks ago
Are you ready for an exciting new challenge with a successful Gold Standard full fibre network provider?
A little bit about us.
We're not like other broadband providers, and we really don't want to be.
We are currently on a mission to ensure rural communities across East Anglia and Essex can access future-ready, hyper-fast, full fibre broadband.
After securing a total of £146 million from our investors, we need you to play a part in our ambitious futureWhy join County Broadband.
At County Broadband we believe in giving back to our employees and empowering everyone to develop to their full potential.
We currently offer some great benefits, that are continuously being reviewed
- Salary of up to £19,500 per annum
- 22 Days holiday, plus bank holidays. Increasing with service
- Private medical cover
- Company bonus scheme
- Access to 100's discounts via Perkbox
- Access to Perkbox Medical
- Eye Care Vouchers
- Company events
- Company Pension
- Sick Pay
Our exciting opportunity
The role will be key to ensuring all queries within connections are answered in a timely, empathetic manner. Duties include but are not limited to;
- Provide quality support by being engaging, friendly, and confident to help us deliver a firstclass enduser experience for our customers.
- Record all information accurately against the customer record.
- Process orders and book installations with contractors and internal teams.
- Using data to identify customer connections within FTTP village projects.
- Update and maintain the engineering calendar.
- Manage overdue invoices, payment queries, deferral, and extension of contracts
- Maintain customer contact to engage and support customers to complete connectivity Vouchers or company promotions.
- Act as first line support to any contract disputes
Your skills and experience
- Experience in a customer service/call handler role.
- Proven experience in an administrative role
- Computer literate
- Excellent written and verbal communication skills
-
Support Worker
2 weeks ago
Colchester, Essex, United Kingdom London Care Support Service Full timeIf you are an experienced Support Worker looking for an opportunity to work within a supported Living Service, I would love to hear from youWe can offer day, occasional evening, and weekend shifts on a weekly basis, so whether you are seeking part-time or full-time hours, we can accommodate this.Location: COL 10 ColchesterJob Type: Supported Living...
-
Customer Service Supervisor
2 weeks ago
Colchester, Essex, United Kingdom County Broadband Full timeAre you ready for an exciting new challenge with a successful Gold Standard full fibre network provider?A little bit about us.We're not like other broadband providers, and we really don't want to be. We are currently on a mission to ensure rural communities across East Anglia and Essex can access future-ready, hyper-fast, full-fibre broadband.After securing...
-
Customer Service Advisor
2 weeks ago
Colchester, Essex, United Kingdom Detail London Ltd Full timeJob descriptionRole Title:Virtual Care CallerReporting to:Team LeaderContract Length:Permanent Part timeHours:24 hours per week working from homeShift/hours for Virtual Carer (please indicate which shift you can work/commit to):Shift 1 24 hours per week, Wednesday to Saturday, 2pm - 8pmShift 2 24 hours per week, Wednesday to Saturday, 8am to 2pmShift 3 24...
-
Customer Services Advisor
2 weeks ago
Colchester, Essex, United Kingdom The Random House Group Limited Full timeWe are currently recruiting for a Customer Services Advisor to join our friendly team based at our site in Frating, Colchester on a fixed term contract until January 2025.As a Customer Services Advisor, you will play a vital role within our supportive Customer Services team ensuring our customers always receive the highest level of care. In return, you'll...
-
Head of Customer Experience and Support Services
2 weeks ago
Colchester, Essex, United Kingdom Ambitions Personnel Full timeDo you know the difference between a Relay and a Switch? Yes... great, you have passed the first part of the criteria. Secondly... do you want to work for a leader in their industry and a company who have been established globally for over 50 years? Yes again... keep reading. You will be heading up a new team of support and customer service professionals,...
-
Band 3 Nhs Sterile Service Admin Support
2 weeks ago
Colchester, Essex, United Kingdom Service Care Solutions - Healthcare Full timeService Care Solutions are currently recruiting for a temporary Band 3 Sterile Service Admin Support to work within the East Suffolk & North Essex NHS Foundation Trust on a 3 month temporary agency contract.Hours37.5 hours per week (Monday-Friday)Rates£10.28 PAYE ( £12.50Ltd) paid weekly via an umbrella company.Main DutiesTo undergo administrative work and...
-
Customer Service
2 weeks ago
Colchester, Essex, United Kingdom Adecco UK Full timeCustomer Service & Transport Assistant - Interviewing NowColchesterTemp to PermMonday - Friday 8:30am-4:30pm£10.25ph + Holiday, Pension & Adecco BenefitsImmediate StartHave an interest in distribution?Come and join one of our fantastic clients in their Transport team. We have been collaborating closely with this client for a number of years and they are a...
-
Customer Service Representative
2 weeks ago
Colchester, Essex, United Kingdom Taylor & Francis Group Full timeTaylor & Francis Group an Informa Business Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100. Taylor & Francis is one of the world's largest publishers of...
-
Credit Control Team Leader
2 weeks ago
Colchester, Essex, United Kingdom Informa Global Support Full timeCompany DescriptionInforma is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy.Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers...
-
Customer Service
2 weeks ago
Colchester, Essex, United Kingdom Huntress Full timeCustomer Service & Sales AdvisorOur well-established client based in Colchester are seeking a Customer Service & Sales Advisor / Personal Move Assistant to join their team.Duties:Handle a high volume of inbound and outbound contact with customersResponding to customer queries via email and the live web-chatConverting warm leads into conversionsSending emails...
-
Customer Service
2 weeks ago
Colchester, Essex, United Kingdom Huntress Full timeCustomer Service & Sales Advisor - Temp PermOur well-established client based in Colchester are seeking a Customer Service & Sales Advisor to join their team on a temp to perm basis, beginning as soon as possible.Duties: Handle a high volume of inbound and outbound contact with customers Converting warm leads into conversions Working in a team environment...
-
Customer Support Administrator
2 weeks ago
Colchester, Essex, United Kingdom Integrated Estate Management Ltd Full timeCompany DescriptionnIntegrated Estate Management Ltd (IEM) is a strategic partner in building efficient and thriving estates. IEM simplifies facilities management FM complexities, offering transparency and empowering property owners. Based in Colchester, Essex, with a nationwide network of over 2500+ qualified engineers, IEM has the expertise to handle all...
-
Customer Service Advisor
2 weeks ago
Colchester, Essex, United Kingdom County Broadband Full timeAre you ready for an exciting new challenge with a successful Gold Standard full fibre network provider?_A little bit about us.We're not like other broadband providers, and we really don't want to be. We are currently on a mission to ensure rural communities across East Anglia and Essex can access future-ready, hyper-fast, full-fibre broadband.After securing...
-
Customer Services Executive
4 weeks ago
Colchester, Essex, United Kingdom Pursuit Resources Group Full timeCustomer Services Executive My client, a leading organisation in their field are seeking a Customer Services Executive to join their established team. This role is based from my clients' offices in Colchester and due to their location, the successful candidate must hold a full UK driving license with access to their own vehicle. This role is offered with...
-
Customer Support Administrator
2 weeks ago
Colchester, Essex, United Kingdom Integrated Estate Management Ltd Full timeJob DescriptionCompany DescriptionIntegrated Estate Management Ltd (IEM) is a strategic partner in building efficient and thriving estates. IEM simplifies facilities management FM complexities, offering transparency and empowering property owners. Based in Colchester, Essex, with a nationwide network of over 2500+ qualified engineers, IEM has the expertise...
-
Customer Service Representative
2 weeks ago
Colchester, Essex, United Kingdom EJD RECRUITMENT Full timeJob descriptionMy client based on Colchester Business Park is urgently seeking to appoint an experienced Customer Service Representative to join their busy organisation.Responsibilities: Day to day management of customer interactions for orders and customer service, providing sales support to the UK, EU, and Australian teams. Building trusted relationships...
-
Customer Service Specialist
2 weeks ago
Colchester, Essex, United Kingdom EJD Recruitment Full timeExcellent opportunity to join a global organistation within their customer service team.Your primary responsibility will be supporting the sales team as the first point of contact for all product, delivery, projects, and billing questions across UK, EU & Australia. You will be handling customer purchase order requests, tracking shipments and billing-related...
-
Customer Service Administrator
2 weeks ago
Colchester, Essex, United Kingdom Sportsafe UK Limited Full timeCompany BackgroundSince it's conception in 1997, Sportsafe now employs over 70 staff at three locations in Essex (head office), Manchester and Scotland.Sportsafe offers installation, service and sales of sports and fitness equipment to more than 10,000 customers from the Shetland Isles to the South Coast in the including primary and secondary schools,...
-
Customer Service Specialist
2 weeks ago
Colchester, Essex, United Kingdom EJD Recruitment Full timeExcellent opportunity to join a global organistation within their customer service team. Your primary responsibility will be supporting the sales team as the first point of contact for all product, delivery, projects, and billing questions across UK, EU & Australia. You will be handling customer purchase order requests, tracking shipments and...
-
Receptionist/customer Service
2 weeks ago
Colchester, Essex, United Kingdom Colchester Borough Council Full timeContract type:PermanentWorking hours:37 hours per weekColchester City Council is committed to delivering high-quality and accessible services to residents, visitors and businesses.At Leisure World Colchester we are looking for a friendly, positive and enthusiastic Customer Service/Sales person who can fully support the Team Leader in directing our front desk...