Current jobs related to Credit Control Team Leader - Colchester, Essex - Informa Global Support
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Credit Control Team Leader
1 week ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderInforma Global Support is seeking a highly skilled and experienced Credit Control Team Leader to join our team. As a key member of our Credit and Collections department, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and...
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Credit Control Team Leader
1 week ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderInforma Global Support is seeking a highly skilled and experienced Credit Control Team Leader to join our team. As a key member of our Credit and Collections department, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and...
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Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're seeking a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.Key...
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Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're seeking a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.Key...
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Credit Control Team Leader
1 day ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderThis is a challenging and rewarding role that requires a strong leader to manage a team of credit control specialists. The successful candidate will be responsible for ensuring that all monies owing to Informa are collected within credit control policies and procedures.Key Responsibilities:Lead a team of credit control...
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Credit Control Team Leader
1 day ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderThis is a challenging and rewarding role that requires a strong leader to manage a team of credit control specialists. The successful candidate will be responsible for ensuring that all monies owing to Informa are collected within credit control policies and procedures.Key Responsibilities:Lead a team of credit control...
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Credit Control Team Leader
2 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we are seeking an experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.Key Responsibilities:Lead a...
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Credit Control Team Leader
2 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we are seeking an experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you will be responsible for leading a team of credit control professionals in collecting all monies owing to Informa within credit control policies and procedures.Key Responsibilities:Lead a...
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Credit Control Collections Team Leader
5 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Collections Team LeaderAbout the Role:We are seeking an experienced Credit Control Collections Team Leader to join our team at Informa. As a key member of our Credit and Collections team, you will be responsible for leading a team of credit controllers to collect all monies owing to Informa within credit control policies and...
-
Credit Control Collections Team Leader
5 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Collections Team LeaderAbout the Role:We are seeking an experienced Credit Control Collections Team Leader to join our team at Informa. As a key member of our Credit and Collections team, you will be responsible for leading a team of credit controllers to collect all monies owing to Informa within credit control policies and...
-
Credit Control Team Leader
5 days ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderThis role involves working with the team to collect all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.Key Responsibilities:Lead a team with full end-to-end responsibilities for all credit & collections activities, including collections, reporting, legal...
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Credit Control Team Leader
4 days ago
Colchester, Essex, United Kingdom Informa Global Support Full timeJob Title: Credit Control Team LeaderThis role involves working with the team to collect all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.Key Responsibilities:Lead a team with full end-to-end responsibilities for all credit & collections activities, including collections, reporting, legal...
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Credit Control Team Leader
3 days ago
Colchester, Essex, United Kingdom Informa PLC Full timeJob SummaryThis role involves leading a team to collect monies owing to Informa within credit control policies and procedures to ensure collection targets are met.The successful candidate will be responsible for maintaining a caring, efficient, knowledgeable, and effective interface with customers, colleagues, and external third parties at all times,...
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Credit Control Team Leader
3 days ago
Colchester, Essex, United Kingdom Informa PLC Full timeJob SummaryThis role involves leading a team to collect monies owing to Informa within credit control policies and procedures to ensure collection targets are met.The successful candidate will be responsible for maintaining a caring, efficient, knowledgeable, and effective interface with customers, colleagues, and external third parties at all times,...
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Credit Control Collections Team Leader
5 days ago
Colchester, Essex, United Kingdom Informa Full timeAbout the RoleWe are seeking a highly skilled Credit Control Collections Team Leader to join our team at Informa. As a key member of our credit and collections team, you will be responsible for leading a team of credit controllers and collectors to ensure that all monies owing to Informa are collected within credit control policies and procedures.Key...
-
Credit Control Collections Team Leader
5 days ago
Colchester, Essex, United Kingdom Informa Full timeAbout the RoleWe are seeking a highly skilled Credit Control Collections Team Leader to join our team at Informa. As a key member of our credit and collections team, you will be responsible for leading a team of credit controllers and collectors to ensure that all monies owing to Informa are collected within credit control policies and procedures.Key...
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Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're looking for a skilled Credit Control Team Leader to join our Global Support team. As a key member of our team, you'll play a crucial role in ensuring the timely collection of monies owing to Informa within credit control policies and procedures.Key Responsibilities:Lead a team of credit control...
-
Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're looking for a skilled Credit Control Team Leader to join our Global Support team. As a key member of our team, you'll play a crucial role in ensuring the timely collection of monies owing to Informa within credit control policies and procedures.Key Responsibilities:Lead a team of credit control...
-
Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're looking for a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you'll play a critical role in ensuring the effective management of our credit control processes, driving business growth, and maintaining strong relationships with our...
-
Credit Control Team Leader
6 days ago
Colchester, Essex, United Kingdom Informa Full timeJob Title: Credit Control Team LeaderAt Informa, we're looking for a highly skilled and experienced Credit Control Team Leader to join our Global Support team. As a key member of our team, you'll play a critical role in ensuring the effective management of our credit control processes, driving business growth, and maintaining strong relationships with our...
Credit Control Team Leader
3 months ago
Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy.
Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.
We are listed on London Stock Exchange and a member of the FTSE 100, operating in more than 30 countries and employing over 11,000 people globally.
Informa's divisions include:
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Informa Connect, a specialist in content-driven events and digital communities that allow professionals to meet, connect, learn and share knowledge.
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Informa Intelligence, providing digital intelligence and data-based products, consultancy and research services that help businesses in specialist markets make better informed decisions, spot opportunities and gain competitive edge.
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Informa Markets, creating platforms for international markets to trade, innovate and grow. Through over 500 leading brands, our exhibitions, specialist digital content and data solutions allow customers operating in specialist markets to meet and trade, and for their businesses and markets to thrive.
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Informa Tech, a division bringing specialism in technology. We aim to inspire the global technology community to design, build and run a better digital world through research, media, training and events that inform, educate and connect businesses and professionals working in technology.
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Global Support is Informa's sixth division, with major hubs in the United Kingdom, United States, Hong Kong and Singapore as well as several smaller locations. As the team behind the teams, Global Support colleagues provide shared, efficient business services and function-specific expertise to each of Informa's operating divisions, enabling our commercial teams to focus on their markets and customers.
Job Description:
This role will involve working with the team to collect all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met.
You must be able to maintain a caring, efficient, knowledgeable and effective interface with customers, colleagues and external third parties at all times, resolve customer queries and collect payments within credit terms whilst maintaining and enhancing hard won customer relationships.
You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.
Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties.
KEY RESPONSIBILITIES
The Credit & Collections Team Leader is expected to assume the following key responsibilities plus any other reasonable duties as required:
- Primary point of contact for the Business Division that the role supports
- Lead a team with full end to end responsibilities for all credit & collections activities, including collections, reporting, legal processes, etc.
- Where applicable to your portfolio, manage BPO to ensure that service in scope is delivered within SLAs. Also act as BPO point of escalations where appropriate.
- Responsible for minimising any unallocated cash items sitting on your team's accounts
- Implementing and/or maintaining controls
- Ensuring customer portal is highlighted to customers when contacted
- Responsible for collecting all monies owing to Informa within credit control policies and procedures to ensure that collection targets are met
- Collect monies owing from customers who have exceeded credit limits or terms to minimise bad debts
- Build close internal and external relationships with Sales and customers
- Responsible for ensuring all customer contact notes are entered and updated into appropriate system
- Manage the outstanding sales balances falling due and contact customers to obtain payment before the event start date if applicable to your division
- To resolve queries in a timely fashion and collect aged debt with a view to minimising bad debt provision
- Manage complex disputes and escalate higher level disputes to the Credit & Collections Manager
- To achieve the monthly cash collection targets set for your specific section of accounts and also for your internal & (where applicable BPO) teams' set of accounts
- Responsible for looking after any unallocated cash items sitting on your set of accounts and work with the Cash Application team to have the monies applied if you are able to gain the appropriate back up from the customer.
- Responsible for providing weekly reports to the Business detailing current levels of debt if applica
